CXT Software

News and Information
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CRM fields are useful for tracking customized information for your customers. CRM fields are added and edited in Maintenance > CRM Fields.  Often, customers use this feature to document details about clients such as special dates, preferences, and points of contact – however, the sky’s the limit! When adding a new CRM Field, click “New”,...

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CXT Software has an exciting new feature!  You can require drivers to provide a photo as visual proof of delivery, that your customers can view in Rapidship.   Visual proof of delivery shows your customers that their order was delivered and where their items have been placed.   Drivers can be required to capture visual proof...

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You can create your own customized Critical Dates with X Dispatch 19.1. Critical Dates can be used to alert or enforce dispatching actions, based on dates associated with a driver, such as driver’s license or insurance expiration. Critical Dates Support HR Management In X Dispatch 19.1, a new feature was added, allowing users to create...

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Dispatch zones are simple to set up and use, creating a more organized, efficient dispatch board. Using Dispatch Zones Dispatch zones can be created to override default fleets. This means that when an order is entered, it can be automatically assigned to a different fleet based on your geographical needs. For example, if your dispatchers are covering areas...

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Charging for tolls has gotten much easier with zone-to-zone rating and the ability to copy rates! Copy Surcharge Rate Details  Sometimes there is a change to a line or two on a surcharge item, and updating those couple of lines would require you to re-create all of the advanced detail as well (which is usually no small...

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You can quickly move through the Order Entry screen by using Quick (F) Jump Keys and you are able to access the Customer Record, Message Formats and the Driver Record from quick access buttons located within the Order Form. Quick Jump (F) Keys   You can jump to specific fields within the order form by...

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You are able to copy a record ID number by selecting the Ctrl + E keys while inside the record. This will allow you to paste the ID number to your clipboard, and paste it into any other field within X Dispatch. CTRL + E         Included Records with Ctrl + E...

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Access to our knowledgebase is built into the X Dispatch application.  Simply press the F1 key on your keyboard to view any articles in our CXT Support Knowledgebase. F1 Help The F1 key is typically located on the top row of your keyboard, you may need to press and hold the “Fn” key to access...

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You are able to communicate important messages or alerts to your staff and your customers by using our Broadcast Message feature. Broadcast Message Broadcast Messages allow X Dispatch users to communicate important messages to other users as well as customers that use X Internet or Rapidship. You are able to create and edit broadcast messages...

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Quick Access Buttons There are two types of quick access buttons within X Dispatch. The first, is a box that appears when hovering on the field caption. For example, you can access the Customer Record from the Order Form by selecting the Cust ID button above the ID box. The second type of quick access...

HEADQUARTERS

CXT Software
PO Box 25006 PMB 12012
Phoenix, AZ 85002
Phone
602.265.0195 main

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