What’s in this box??? 📦
Parcel details and scanning processes are not the most glamorous parts of the logistics world but having the right shipment information in an easy-to-read, easy-to-access format can improve your workflow in the back office and on the road.
Our latest release takes the mystery away from shipment data handling and visibility with updates to the Client Portal and Driver App.
The Client Portal serves as a simple shipment creation tool allowing your clients to input orders, pay invoices, and track shipments conveniently from anywhere online.
One piece of the puzzle that resides in the Operations App shipment creation workflow is the option to add package details. This allows CSRs to specify the type of shipment such as box, envelope, pallet, tube, or bag among other options. With the latest release, this option can now be enabled for Client Portal users to input the package type during the shipment creation process as well.
By allowing clients to input package information, you’re able to collect more thorough details about shipments that dispatchers may need for driver assignment consideration and for drivers to have handy when completing their pickups and deliveries.
Coming to the next Driver App release, the parcel scanning screen will be getting a facelift to improve the visibility of scanning progress for drivers and dock workers.
In situations of fast-paced and high-volume scanning, drivers need to be able to keep up with their data easily. The new layout will clearly display the total number of parcels for a stop as well as the number of parcels scanned and parcels synced with the Operations App. This revamped view aims to keep vital numbers front and center during the scanning process no matter whether you’re scanning 10 parcels or 1,000.
Displays for the number of expected parcels and overages will remain on the layout as will the buttons for camera and manual entry.
Whether you need help with this release or any of our product features, the Support Team is standing by. Visit our service desk or give us a call.
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.
Explore the power of our solutions for your logistics needs! Schedule a chat at your convenience, and let’s elevate your operations.
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