"I find it extremely rewarding helping and advising our customers. I truly enjoy what I do and I am so thankful they place their trust in me to help them succeed."
Congratulations! You’ve chosen CXT Software as your comprehensive shipment management solutions provider.
The Client Success Team is your go-to connection to resources from the kickoff of onboarding through your entire journey with CXT Software.
Whether you need help navigating an issue, are interested in growing your platform with custom integrations, or just want to stay in the loop about the latest product developments and events, the Client Success Specialists are your gateway to all things CXT Software.
The Implementation Team are your collaborators through the onboarding process. From taking a deep dive into understanding your business’s needs to walking your key stakeholders through valuable training and setup, the Implementation Team is with you every step of the way.
Beyond your initial startup, Implementations can step in as an integral facilitator for solution optimization years into your deployment. Optimization and training can help you evaluate current usage, provide standardized processes, and streamline your operational efficiency.
"I thoroughly enjoy helping our customers get a jumpstart on their path to success with our software and helping them realize how powerful of a tool it can be in their business. I look forward to working with all of you."
A product is only as good as its service. Built on over 20 years of innovation and engineering development, CXT Software’s solutions are backed by the industry’s best support services.
The Technical Support Team is available 24 hours a day, 7 days a week ensuring your operations stay up and running. The US-based technical staff are available to assist you when you need it most. No call centers. No chat bots. Just real people who answer the phone and are ready to address your concerns.
Tech Support works diligently to meet the individual needs of each customer. The team can screen-share with your staff to help identify and replicate the issue they are experiencing, provide actionable items and guidance for the resolution, and maintain ongoing communication and documentation through the Support Portal with a full history of resolved inquiries at your fingertips.
Logistics is not a “one size fits all” industry. That is why CXT Software offers a wide range of advanced technical services to fit the needs of customers big and small.
From custom report building to project engineering to address your company’s unique requirements, CXT Software’s highly qualified engineers and specialists are an essential resource for your growing shipment management needs.
Extend the value of your courier and logistics management software by integrating with your other critical business applications and shipping partners. With hundreds of pre-built integrations and an experienced engineering team to establish new ones, CXT Software provides a robust platform that truly enables your business goals.
"Every customer is unique and it is our mission to ensure our solution complements and enhances their business. I truly enjoy helping them ensure that our software fits their specific needs perfectly."
"The value of knowledge can never be overstated. Training is an essential step in gaining familiarity with the software and we equip your team with the tools, resources, and knowledge needed to leverage our powerful application to run your business. We look forward to helping you achieve success!"
When customers succeed, CXT Software succeeds. To build the path to your success, the Professional Services and Documentation Teams have carefully crafted tools to help you tap into product expertise and best practices with ease.
From CXT University – an interactive, online-based learning system – to the Knowledgebase, the services and training professionals work tirelessly to build tailored training paths, offer daily open-forum Q&A sessions, create important step-by-step reference documents, and more.
Need more hands-on training? In-person, instructor-led training can be arranged with curriculum and materials specific to your team’s needs.
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.
