New drivers can be up and running in a matter of minutes after downloading the app from Google Play or the Apple App Store. New driver training is simple and self-guided, and with just a few quick pieces of information, they’ll be ready to begin handling shipments.
Drivers can easily check in or out from the courier software app, alerting dispatch of their status and instantly placing them in the queue to receive shipment work.
Drivers can personalize how they interact in the app with the ability to customize their itinerary to view in a map or list format, view color coded delivery statuses, filter and sort their workflow, and more.
The fully interactive itinerary views allow drivers to tap in and out of each stop to see all the important stop-level details they need and to complete receiving and delivery tasks easily while on-the-go.
Simple one-tap options keep turn-by-turn directions and phone calling right at a driver’s fingertips, allowing them to focus on the road and stay on schedule.
Cut through the noise of the hectic delivery environment. With so many apps trying to get your attention, how do you know which ones are important?
With configurable notifications and sounds, drivers won’t miss a beat. Customized selections can be made for various alerts including when there is an update or a new shipment added to the itinerary.
Dozens of alerts are available in tones, musical chimes, and voiceover options in English and Spanish so drivers can easily distinguish between the different updates received.
While using the Driver App, drivers can add status codes to shipments (left at the door, damaged box, etc.) on the go and report them later, update pieces and weights, and capture pictures and signatures for proof of delivery.
Simple camera parcel barcode scanning using the app will automatically locate and open a stop, allowing drivers to problem solve in real-time. Scanning functions can be enabled to handle batch scanning, master barcodes, and volume scanning, while intelligent alerts can notify drivers of parcel overages and shortages during their loading procedures.
Does your business need more? The Driver App supports ruggedized high volume scanning devices from a variety of Android manufacturers. These heavy-duty devices running the app are well suited for harsh environments and enterprise volume scanning to handle tens of thousands of parcels. Receive large loads at the loading dock, manage your supply chain, and more within the same app.
Scale up your basic barcode scanning by pairing your standard smartphone with a supported Bluetooth scanner. With an optional Bluetooth scanning device, drivers can perform continuous, high-speed, or depot scanning.
We know that the right hardware is important which is why we strive to make the app work for every equipment budget.
Going the extra mile to ensure your shipments are being delivered to the right place at the right time – and documented as such – can be achieved with the help of geofencing. With geofencing options enabled, shipments can only be marked as completed when they are delivered within geofences.
Pickup confirmation and proof of delivery are commonplace with the help of photos, signatures, and parcel barcode scans, but that isn’t always enough. Location-based settings can be put in place with the Driver App to require drivers to complete specified tasks – such as an address scan upon pickup – before moving on to their next stop. Location enforcement can help ensure that shipments are handled properly and on time.
Even with today’s growing 5G coverage, many dense urban areas and, of course, rural locations lack dependable cellular service. Drivers can continue their itinerary as planned making pickups and deliveries, documenting PODs, and updating statuses even while out of range.
With store-and-forward and high-level data encryption built-in, all completed work – including the location data linked to the shipments – is securely transmitted to the cloud when the driver is back in a coverage area. You can rest assured your shipment information is always safe and secure.