Driver App

Arm your entire fleet with powerful tools for route optimization, photo on delivery, intelligent barcode scanning, and more.

Last-Mile Delivery Software Made Easy

Effortless Onboarding

New drivers can be up and running in a matter of minutes after downloading the app from Google Play or the Apple App Store. New driver training is simple and self-guided, and with just a few quick pieces of information, they’ll be ready to begin handling shipments.

Get to Work Fast ⏱️

Drivers can easily check in or out from the courier software app, alerting dispatch of their status and instantly placing them in the queue to receive shipment work.

Driver App - itinerary

Equip Your Drivers with
Powerful Tools

Customization Simplifies Usability

Drivers can personalize how they interact in the app with the ability to customize their itinerary to view in a map or list format, view color coded delivery statuses, filter and sort their workflow, and more. 

 

The fully interactive itinerary views allow drivers to tap in and out of each stop to see all the important stop-level details they need and to complete receiving and delivery tasks easily while on-the-go.

 

Simple one-tap options keep turn-by-turn directions and phone calling right at a driver’s fingertips, allowing them to focus on the road and stay on schedule.

Customization is King

Carriers Take Charge of Workflows

Maximize communication and compliance with your fleet. In the office, it’s easy to put up a note in the breakroom or a checklist in the warehouse for your employees. What do you do when your workforce is mobile and you need to set an important reminder for your drivers?

 

The Driver App is fully customizable to allow carriers to prompt questions or notes at various stages of the workflow. Notify the driver at arrival to check the front desk for additional shipments and input the name of the receptionist or ask them to check the temperature of a refrigerated parcel and note the value in the app.

 

Master the pickup and delivery process with workflows full of customization possibilities.

Driver Preferences Ring Through

Cut through the noise of the hectic delivery environment. With so many apps trying to get your attention, how do you know which ones are important?

 

With configurable notifications and sounds, drivers won’t miss a beat. Customized selections can be made for various alerts including when there is an update or a new shipment added to the itinerary.

 

Dozens of alerts are available in tones, musical chimes, and voiceover options in English and Spanish allowing drivers to easily distinguish between the different updates received.

Driver App customization
CXT Driver - Geofencing

Smart Driver Management

Improve Driver Accountability

Going the extra mile to ensure your shipments are being delivered to the right place at the right time – and documented as such – can be achieved with the help of geofencing. With geofencing options enabled, shipments can only be marked as completed when they are delivered within geofences.

 

Pickup confirmation and proof of delivery are commonplace with the help of photos, signatures, and parcel barcode scans, but that isn’t always enough. Location-based settings can be put in place with the Driver App to require drivers to complete specified tasks – such as an address scan upon pickup – before moving on to their next stop. Location enforcement can help ensure that shipments are handled properly and on time.

"Scantastic" Scanning

We Know It's Not a Word But We're Rollin with It

While using the Driver App, drivers can add status codes to shipments (left at the door, damaged box, etc.) on the go and report them later, update pieces and weights, and capture pictures and signatures for proof of delivery.

 

Simple camera parcel barcode scanning using the app will automatically locate and open a stop, allowing drivers to problem solve in real-time. Scanning functions can be enabled to handle batch scanning, master barcodes, and volume scanning, while intelligent alerts can notify drivers of parcel overages and shortages during their loading procedures.

Driver App - scanning
Driver App - Scanning devices

Rugged Devices

Don't Sweat a Drop 😱

Does your business need more? The Driver App supports ruggedized high volume scanning devices from a variety of Android manufacturers. These heavy-duty devices running the app are well suited for harsh environments and enterprise volume scanning to handle tens of thousands of parcels. Receive large loads at the loading dock, manage your supply chain, and more within the same app.

 

Scale up your basic barcode scanning by pairing your standard smartphone with a supported Bluetooth scanner. With an optional Bluetooth scanning device, drivers can perform continuous, high-speed, or depot scanning.

 

We know that the right hardware is important which is why we strive to make the app work for every equipment budget.

In or Out of Coverage

Your Data is Always Secure

Even with today’s growing 5G coverage, many dense urban areas and, of course, rural locations lack dependable cellular service. Drivers can continue their itinerary as planned making pickups and deliveries, documenting PODs, and updating statuses even while out of range.

 

With store-and-forward and high-level data encryption built-in, all completed work – including the location data linked to the shipments – is securely transmitted to the cloud when the driver is back in a coverage area. You can rest assured your shipment information is always safe and secure.

Document Management

Drivers can easily attach documents to a shipment right in the app. Take a photo of a signed contract, a printed packing list, or any document that needs to be associated with the shipment lifecycle.

Workflow Management

Control the workflow for single drivers or fleets of drivers with customizable option sets. Allow some drivers to see driver pay, enable others to create new stops, require camera use for some, and much more.

Carrier Agnostic

There is no need to specify what cellular carrier your employee or IC drivers are using. The Driver App can be used on any modern iOS or Android device with any cellular provider.

When You Work with Us...
You Work with Real People!

When You Work with Us
You Work with Real People!

Haylee S. Customers that worked with me have said:
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Haylee was knowledgeable and she responded promptly. 5 stars for her.
David M. Customers that worked with me have said:
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Always a pleasure working with CXT Software. David was very helpful and went out of his way to find the answers I needed!
Robby T. Customers that worked with me have said:
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Fast and comprehensive help. I really appreciate that my ticket was followed up on even though the initial issue was resolved. Feels like a step above. Really appreciate Robby's help.
Ben K. Customers that worked with me have said:
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Great to have a support tech actually put in some effort to address the customer issue vs. just writing up a ticket. Thanks for the effort and working through the issue to come to a resolution.
Steve K. Customers that worked with me have said:
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Thanks for getting me back on track, and how to prevent another call for this same issue.
Haylee S. Customers that worked with me have said:
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Five star service, second to none!
Robby T. Customers that worked with me have said:
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Appreciate the phone call to walk me through it followed by an email with step by step screenshots. Excellent work!
Steve K. Customers that worked with me have said:
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Super knowledgeable and quick to reply. I'm very happy with my service.
David M. Customers that worked with me have said:
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Thank you David for taking care of us so quickly.
Jared W. Customers that worked with me have said:
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As always, Jared and the team at CXT Software take great care of me. My issues are solved quickly, professionally, and always respectfully as I am not the most "computer savvy" person. I greatly appreciate that!
Adam F. Customers that worked with me have said:
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Always 5 stars...Adam was extremely patient and helpful in working through this issue with me.
Zachary H. Customers that worked with me have said:
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Zachary H. did a great job. He was patient as we took over a week before we knew exactly what we wanted to do. Zach was patient and even provided instructions and a detailed screenshot in case this happens again.
Nicholas S. Customers that have worked with me have said:
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Fixed issue quickly and provided us with great step by step instructions and visual guides.
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Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Jared W. Customers that worked with me have said:
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Fantastic support team. Got this one figured out in no time and sent me a solution that worked like a charm!
Adam F. Customers that worked with me have said:
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5 Stars FANTASTIC experience with Adam! I was really concerned about taking care of this project because I am not a frequent user of CXT (I head up Marketing). - Adam asked all the right questions upfront [Active Listening] - Made a point of understanding HOW I needed to use data so he could be sure to provide me with actionable query results. - Super fast turnaround - Finally, a friendly and approachable vendor; put me at ease FIVE STARS +++
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Doug E. Customers that worked with me have said:
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The Technical Support team did another fantastic job. All my issues were gone in 60 seconds! Way to go guys!!
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Jacob L. Customers that worked with me have said:
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Now that's what I call service! I am satisfied with my care.
Rick B. Customers that worked with me have said:
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Excellent support! The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!! Gary Daily CFI
Jared W. Customers that worked with me have said:
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I love 5-star service! This guy totally was all over our issue and the follow-up was superb! Hats off to the Support team at CXT.
Adam F. Customers that worked with me have said:
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After initial confusion with who was requesting help, the support was fantastic. It was timely and provided everything I needed to educate myself further. The links and attention to detail were appreciated.
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Chris B. Customers that worked with me have said:
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Chris is a great guy and I always appreciate his expertise and patience with our mutual client.
Nicholas S.
Customers that worked with me have said:
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Nicholas went above and beyond to help get my issue resolved. He provided all the necessary information for me to complete the task and was there to help until the issue was resolved!. Customer service at it's best!!.
Jared W. Customers that worked with me have said:
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Thanks Jared for your help, the right answer was provided right away!
Jared W. Customers that worked with me have said:
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Much easier to work with than our own call center! Great follow up.
Zach H. Customers that have worked with me have said:
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Quick and efficient, loved the visuals and notes!
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Jacob L. Customers that worked with me have said:
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Jacob is a great technical asset and I always appreciate his expertise and patience with our mutual client. Teamwork making the dream work!
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Chris D. Customers that have worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
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Doug E.Customers that have worked with me have said:
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Doug E is excellent!Unfortunately, I forgot to reply to his last email where he provided a solution. That being said, he always replies super fast and has hit the nail on the head every single time we have ever needed anything. I really appreciate you all (Doug E. especially) and all of your help! Happy Holidays. -Sean VDR
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John T. Customers who have worked with me have said:
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Great communication!! Fast and friendly, great follow up!
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John T. Customers that work with me have said
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Absolutely outstanding service!!Thanks a million John!
Zach H. Customer has recently stated...
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Zachary H was excellent in his communication with us!! He kept us in the loop and provided us with timely updates all the way to resolution.
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Chris D. Customer recently said....
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Thank you Chris! Great work as always!!! 5 Stars!
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John T. Recent feedback while working with a customer
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Fast and accurate, polite and courteous. Thank you!
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John T. Customer recently said -
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Absolutely outstanding service!! Thanks a million John!
Nicholas S. Customers that worked with me have said:
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Mr. Sellers is always a great help. Thank you!
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Chris D. Customer recently said....
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Chris is so fast and so good. CFI really appreciates him on the team!
Jared W. Customer recently said....
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Jared is both patient and super helpful!
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