No Lengthy Commitment to Take Advantage of the Best Price
Starting at
$329
Per Month
Starting at
$439
Per Month
Read Our FAQ’s
Our solutions are designed to provide the greatest value to each customer we work with and to scale with you as you grow. Our clear and simple courier software pricing gives you access to features such as white labeling, dedicated route management planning tools, and a real-live customer support team staffed by our internal team 24/7. We’ve got your back.
Client Portal
Professional
Enterprise
SMS Text Messages When shipments are placed through the portal if optional SMS is enabled your clients will receive SMS text messages for a variety of statuses. Ex: Confirmed, Picked Up, ETA, Delivered, and more… | ||
Enhanced White Labeling No web developer needed! Brand your Client Portal with your logo, colors and fonts! | ||
Guest User Allow your clients to create shipments without logging in and pay with a credit card. | ||
Enhanced Parcel Tracking Track up to 500 parcels at a time with an improved search tool. | ||
Mobile Friendly Mobile-first website design that adjusts automatically based on the size of your device. | ||
Driver Tracking Follow your package and your driver on a live interactive map just like Uber. | ||
ETAs Allows your clients to know when the estimated time of arrival is for their shipments. Couple this with push notifications, SMS, or email so you clients can get notified the way the works best for them. | ||
Interactive Maps Allows your clients to pinpoint the exact location for pickup or delivery. | ||
Push Notifications Push notifications enable your clients to see notices right on their phone or computer when their shipment status changes. | ||
Order Templates Save order templates for rapid reordering. | ||
Shopping Cart Rather than submitting each shipment one at a time, you can give your clients the ability to add all their shipments into their cart and then place them all at once, just like a shopping cart. | ||
Contactless Pickup & Delivery It is as easy as checking a box on shipment creation to add clear and obvious indicators to your shipments so drivers know which clients prefer contactless pickup or delivery. | ||
Signature Retrieval Your clients can see the exact signature that was received in the client portal with all the relevant shipment details. | ||
Photo on Delivery Allow your clients to see photos of their shipments when they are delivered. | ||
Auto-Print Shipping Labels Optionally you can default the portal to generate a shipping label for shipments placed by your clients. | ||
Reporting View historic data for your associated shipments. | ||
Review & Pay Invoices Optionally allow your clients to see and pay their invoices. | ||
Estimated Settlement Reports The Client Portal isn’t only for clients, your IC drivers can sign in and view their closed or estimated settlements. | ||
Update Shipments Do your clients sometimes change their minds? No worries we all do, that is why we created an optional feature that allows you to decide if you want your clients to edit a placed shipment and for how long they can edit it. Depending on your settings you can allow you clients to edit the shipment until dispatched, confirmed or picked up. | ||
Distribution Tracking Search and locate packages and shipments with ease. | ||
Distribution Driver Tracking Follow your distribution packages and drivers with live interactive maps. | ||
At-a-Glance View Full overview and detailed breakdown of distribution shipments. | ||
Route Tracking Board See routes in real time, track status, ETAs, completion times and key metrics. |
Driver App
Professional
Enterprise
App Store Download Conveniently available in both Google Play and Apple App stores. | ||
Enhanced Stop List Filtering Quick filters allow your drivers to quickly hide, show, or locate information in the app. | ||
Customizable Itinerary View Choose between the standard grid or an interactive clickable map to view assigned shipments. | ||
Alert Customization Drivers have numerous customization options within the app for alerts, messages, scans, and more. | ||
Photo on Delivery Optionally require your drivers to snap a photo at every delivery. | ||
Signature Capture Optionally require your drivers to capture a signature at every delivery. | ||
Work Confirmation/Rejection Optionally allow your drivers to accept or reject shipments in the driver app. | ||
Improved GPS Tracking Upgraded GPS for real-time data updates and improved location displays. Optional location services allow you to track the location of any supported devices running the driver app. Managers also have the ability to detect and prevent shipment work if drivers disable location services on their device. | ||
Geofencing Place a virtual perimeter around your shipment location. This feature optionally allows your operations to prevent or warn if a shipment is either picked up or delivered outside the expected location. | ||
Consolidation & Batch Action This feature enables your drivers to combine shipments together to simplify the process and reduce the stops list to better organize the shipments. | ||
Robust Scanning Capabilities Continuous, high-speed, and multi-barcode scanning. | ||
Personalized Workflows Tailor capabilities and workflows for individual drivers. | ||
One-Tap Directions Google or Apple Maps navigation. | ||
One-Tap Calling If a driver needs to make a phone call it’s as easy as tapping the phone number and the call is initiated reducing steps and increasing safety while driving. | ||
Optional Driver Pay Visibility Optionally allow your drivers to see their pay per shipment. | ||
Parcel Shortage Notifications Over and shortage notifications, including full OS&D for each shipment. | ||
Bluetooth Scanner Support Allow your drivers to find and use the bluetooth scanner that works best for the job. | ||
Ruggedized Scanner Support Supports ruggedized high volume scanning devices from a variety of Android manufacturers. | ||
Route Filtering Optionally drivers can filter their stops screen by name, address, city and much more with powerful filtering. | ||
NEW Optional Route Stop Creation Optionally allow drivers to create route stop on-the-fly. | ||
Advanced Receiving Capability Use all available staff to quickly scan large loads and see at-a-glance what is expected to arrive each day. | ||
Depot Scanning Manage larger shipments on the fly with our Sort and Seg pallet building which allows grouping small packages together into a single master pallet scan. | ||
Nested Route Parcels Keep accurate counts of exactly how many items are within a tote, case or box. Nested parcels allows you to track even the smallest items in every shipment. |
Operations App
Professional
Enterprise
SMS Text Status Updates Notify your clients via optional SMS notifications. SMS messaging enables you to sent short messages to your client's mobile numbers which provide a link to visit your portal to review all the details about their shipments. | ||
Email Status Updates Send automated emails alerting your clients when their shipments have been confirmed, picked up, delivered and more. | ||
Enhanced Dashboards See your data the way you like. Customizable dashboards allow you to extrapolate key business metrics in easy to read charts and diagrams allowing your operations to see macro or micro data in real time. New features enable you to share dashboards and extend reporting abilities to use the most complex queries for data generation. | ||
Accept Credit Cards Charge credit cards for single shipments and/or invoices. | ||
Photos and Documents Store and share documents and photos with employees, clients, and drivers. | ||
API Access Access driver management information, receive shipments from trading partners, retrieve business intelligence data, and connect heterogeneous sources of business application data. Please see our API documentation for full details. | ||
Calculate ETAs The question all logistics businesses get - "when is it gonna be there?" When the ETA feature is enabled, the Operations App will continually calculate ETAs each time a driver’s workload changes with additions, removals and completions. | ||
Vehicle Options Including vehicle capacity and license/registration detail. | ||
Full Parcel Chain of Custody With OS&D reporting. | ||
Visual Dispatching Visual dispatching allows your dispatchers to see where everything is on a single map. Think bird's eye view or eye in the sky. Visual Dispatching is a top-down approach that lets you see all your moving shipment data in reference to their physical location. | ||
NEW Autonomous Dispatching With our optional per-driver advanced optimization you can take advantage of Autonomous Dispatching. Let the software help make decisions on who is the best driver. Who is the closet, fastest, has the most available space and more are just a few of the factors the AI considers when helping your operations make informed decisions. Basic and advanced options available. | ||
Route Optimization Enhance the efficiency of your delivery network by controlling driver itineraries, or allow automated sequencing to choose the best order for your shipment work. Basic and advanced optimization options available. | ||
Configurable Dispatch Layouts Using our grid based layout the possibilities for configuration are virtually unlimited. Your operations staff can choose exactly what they want to see and filter all their important live operations data. Dispatch boards can be saved, shared, locked, and standardized across your entire organization. We didn’t invent the dispatch board, but we set the Gold Standard! | ||
Drag-and-Drop Dispatching The best dispatch board developed doesn’t stop with keyboard stokes. Optionally your dispatchers can easily drag shipments or entire routes onto the drivers of their choice. | ||
Surcharge Wizard Control your surcharge rate charts with an easy-to-use wizard to create and update surcharges for fuel, weather, holiday, and more. | ||
Instant Insights Monitor your critical data, view service anomalies, and report on KPIs using custom dashboards. | ||
KPI Reporting Build your own charts and graphs to report exactly the key performance indicators that matter to your business. | ||
Automated Scheduled Reporting Receive and send reports by email, ad-hoc or on a recurring schedule. | ||
Ready-Made Reports Available Access any of the pre-built queries, built based on direct customer requests. | ||
Report Center If the data is in our software, then we can report on it with virtually unlimited formats. It doesn’t stop there, we can also automate those reports sending them to key decision makers exactly when they need them. Best of all, if you need help our team is here for you to help you get exactly the report you want! | ||
Profitability Reports We include a comprehensive set of default profitability and analysis reports right out of the box. But if you need a tweak, no problem we can customize all our reports to nearly your exact need. | ||
Smart Order Entry Setup client preferences such as default rates, shipment types, and more to ensure all work for your customers is created and completed correctly. | ||
Instant Order Replication Sometimes you just need to duplicate a shipment and adjust one thing. With the ability to quickly clone, extend, or create a return shipment we save you valuable time by clicking a single button to create additional shipment records. | ||
Duplicate Shipment Prevention Ensure duplicate shipments do not occur with an optional “duplicate shipments” warning. | ||
Optional Shipment Merge Merge on-demand and distribution shipments together automatically to build daily itineraries that encompass both business lines. | ||
Follow Up Reminders Create shipment specific or generic reminders within the Operations App to help you stay on top of task management. | ||
Audit Logging Keep track of all historical changes to nearly every object in the operations app. Ex: Customers, Rates, Drivers, Contracts, Orders, and many more. | ||
Regularly Scheduled Orders Optionally create shipment records the repeat on the schedule of your choice, daily, weekly and more. | ||
Service Anomalies Use status codes to notate and track service abnormality. Then using reporting and dashboard features to review the data in real time. | ||
Business Segmentation Run multiple logistics brands in one instance of the Operations App, or use the segmentation to separate geographical hubs, states, or varying business lines. | ||
Optional Rate-Lock Permissions Set rates and lock them so only designated staff have authority to adjust pricing. This is an invaluable feature when many employees have access to order information and rating. | ||
Extensive Integration Features Trading partner integrations with hundreds of shippers, each configurable with reports, workflows and specific operational adjustments. | ||
Holiday Automation Schedule, reschedule, or restrict shipments on holidays. | ||
Accounting Integrations We integrate with nearly every accounting software. If you don’t see your software listed, we can work with you to add them. | ||
NEW QuickBooks Online We integrate with nearly every accounting software to help you streamline your business. Our powerful two-way integration with QuickBooks Online helps you manage all aspects of your business in one place. | ||
QuickBooks Desktop We integrate with nearly every accounting software to help you streamline your business. If you don’t see your software listed, we can work with you to add them. | ||
Sage / Peachtree We integrate with nearly every accounting software to help you streamline your business. If you don’t see your software listed, we can work with you to add them. | ||
Microsoft Dynamics We integrate with nearly every accounting software to help you streamline your business. If you don’t see your software listed, we can work with you to add them. | ||
Invoicing Validate invoices before sending to clients, add checks-and-balances for sensitive shipments. | ||
Own Your Data At the push of a button, import, export and update your data. | ||
Google Address Validation Google is used for address validation, geocoding and distance computation. | ||
Configurable P&D Windows With each shipment type you can pre-configure default pickup or delivery windows enabling faster data entry and standardized windows. | ||
LTL Freight Options Build routes on the fly, track drivers on a map, set vehicle capacity, and calculate dim weights to meet LTL freight needs. | ||
Mission Control Interactive and customizable distribution boards that let you see all the action in one place. | ||
Progress Meter Easily visualize distribution parcel scans using dashboard widgets to see real time scan performance. | ||
Contract Billing Contract billing enables you to create a plan of work to bill at certain amounts and on configurable schedules to mimic the physical movements and completion of route and distribution business lines. | ||
Route Planning & Sequencing With the help of our route planning module you can build out all your routes in advance so you know exactly how they’re operate when they go into production. | ||
High-Volume Scanning Advanced receiving capabilities, pallet building, and distribution scanning.Advanced receiving capabilities, pallet building, and distribution scanning. | ||
Static & Dynamic Routes Create routes that run the same or flexible work that changes dynamically. Dynamic routes are the starting point of distribution work that flows down from your integrated shipping partners to routes in your network. | ||
Versatile Route Architecture Design your routes to suit your clients and operational requirements. Routes can be dynamic fixed, based on date, demand etc. | ||
Dynamic Route Mapping Feed stop data into your routes based on range of configurations such as zip, route number, customer, or anything you can cross reference for lookup. | ||
Route Manifests Printable route manifests for a reliable paper backup when needed. | ||
Nested Route Parcels Keep accurate counts of exactly how many items are within a tote, case or box. Nested parcels allows you to track even the smallest items in every shipment. |
Support Resources
Professional
Enterprise
24/7 Live Technical Support Our Technical Support team is available 24/7. No bots. No call centers. Real support staff located in the U.S. | ||
Knowledgebase Documentation Access a wealth of how-to documents, FAQs, and more in our easily searchable online knowledgebase. | ||
CXT University A complete in-depth learning system featuring quizzes, videos, and more to aid in the onboarding of your team members. Your first year of CXTU is included with your subscription plan. | ||
Open API Tap into hundreds of existing integrations to access driver management information, receive shipments from trading partners, retrieve business intelligence data, and connect heterogeneous sources of business application data. Please see our API documentation for full details. | ||
Custom Project Services Work with our Professional Services, Enterprise, and Client Success teams to scope out custom projects to fit your business's unique needs. Additional costs may apply. |
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.
