At the core of our courier software suite, blending three decades of expedited delivery experience with proven delivery management technology, the Operations App is the workhorse of your shipment management solution featuring all the tools you need for ordering, accounting, dispatching, tracking, and more.
Dashboards make the job streamlined with intuitive functionality for dispatching shipments, monitoring orders, and tracking key performance measures in real-time. These robust features give your operators the knowledge and data-driven insights they need to make process improvements, track activities, and actively guide your company’s growth.
Dispatching is the backbone of your delivery business. It can also be one of the most challenging aspects of your business. Take your on-demand dispatching to the next level with the breakthrough technology – Autonomous Dispatch.
Automation uses A.I. algorithms to analyze your real-time fleet data to identify optimal drivers to assign work to. You control the level of automation with ease. With the toggle of the options available on the Dispatch Board, dispatchers can switch between fully automated assignment (Autonomous Dispatch), driver recommendations (Assisted Dispatch), or disabling the feature for manual operations.
With advanced tools to tackle the difficult considerations, you not only help dispatchers make smart calls on the fly, you pave the way for better fleet management and increased driver performance. By letting the algorithms identify the most efficient driver assignments, you are also finding holes in itineraries that can allow your company to take on more work, keep your drivers at capacity, and keep your business making money.
With our powerful operations platform, you can share real-time information about your business using dynamic reports that can be fully customized and automatically generated and distributed. Choose what you see and how you want to see it at-a-glance all in the software suite. The flexibility and level of customization provides transparency and powerful analysis capabilities for courier and distribution companies of all sizes.
Do you have a favorite analytics package that you currently use? No problem! Through the use of our API and other data consumption methods, you can extract essential information for your current providers like Tableau, Microsoft Power BI, Zoho Analytics, and more.
Integrate with anyone using our open API. Automate one and two-way integrations from your shipping partners electronically via Advance Shipping Notices and EDI as well as proprietary B2B data interchange methods. With hundreds of pre-built integrations and an experienced engineering team to help customize them for your specific needs, the Operations App provides a robust platform to take your business to the next level.
Let automation do the heavy lifting. With just a couple of features, managing your business just got a whole lot easier. Partner with CXT Software to gain access to the industry-leading operations and dispatch software.