Operations App

Take control of your business with a central hub for all operational tasks, parcel management, and reporting.

CXT Software Operations App - Visual Dispatch Board

Boost Your Logistics Operations

Power Through with Easy-to-Use Tools

At the core of our courier software suite, blending three decades of expedited delivery experience with proven delivery management technology, the Operations App is the workhorse of your shipment management solution featuring all the tools you need for ordering, accounting, dispatching, tracking, and more.

 

Dashboards make the job streamlined with intuitive functionality for dispatching shipments, monitoring orders, and tracking key performance measures in real-time. These robust features give your operators the knowledge and data-driven insights they need to make process improvements, track activities, and actively guide your company’s growth.

CXT Software Operations App courier logistics
CXT Software Automated Dispatch animation

The Future is Now with Fully Automated Dispatching

Autonomous and Assisted Dispatching at the Toggle of a Switch

Dispatching is the backbone of your delivery business. It can also be one of the most challenging aspects of your business. Take your on-demand dispatching to the next level with the breakthrough technology – Autonomous Dispatch

 

Automation uses A.I. algorithms to analyze your real-time fleet data to identify optimal drivers to assign work to. You control the level of automation with ease. With the toggle of the options available on the Dispatch Board, dispatchers can switch between fully automated assignment (Autonomous Dispatch), driver recommendations (Assisted Dispatch), or disabling the feature for manual operations.

 

With advanced tools to tackle the difficult considerations, you not only help dispatchers make smart calls on the fly, you pave the way for better fleet management and increased driver performance. By letting the algorithms identify the most efficient driver assignments, you are also finding holes in itineraries that can allow your company to take on more work, keep your drivers at capacity, and keep your business making money.

Work Smarter with Data at Your Fingertips

Master Key Metrics with Dynamic Reports

With our powerful operations platform, you can share real-time information about your business using dynamic reports that can be fully customized and automatically generated and distributed. Choose what you see and how you want to see it at-a-glance all in the software suite. The flexibility and level of customization provides transparency and powerful analysis capabilities for courier and distribution companies of all sizes.

 

Do you have a favorite analytics package that you currently use? No problem! Through the use of our API and other data consumption methods, you can extract essential information for your current providers like Tableau, Microsoft Power BI, Zoho Analytics, and more.

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Expect More from Your Logistics Software

A Complete Solution that Integrates with Your Business

Integrate with anyone using our open API. Automate one and two-way integrations from your shipping partners electronically via Advance Shipping Notices and EDI as well as proprietary B2B data interchange methods. With hundreds of pre-built integrations and an experienced engineering team to help customize them for your specific needs, the Operations App provides a robust platform to take your business to the next level.

Integrate with these select partners right out of the box:

Let automation do the heavy lifting. With just a couple of features, managing your business just got a whole lot easier. Partner with CXT Software to gain access to the industry-leading operations and dispatch software.

Accounting

Advanced invoicing technology allows for fully customizable templates, designed to look how you want. Seamlessly download and upload revenue data into popular accounting software programs such as QuickBooks® and Sage®, or setup an integration with any system.

Route Management

Route management is at the core of our dispatch software. It's a comprehensive route-building tool that allows users to see and build out all routes in advance, and schedule and plan distribution services to keep your daily operations running smoothly.

Advanced Tracking

Real-time GPS data provides up to the second map-based visibility into your orders, routes, and drivers to get a bird’s eye view of your operations. Display your operations on the big screen in your dispatch center and monitor progress.

Parcel Management

Our solution promotes a parcel-centric ecosystem, following chain of custody through every handoff allowing you to track the contents of shipments and know where each item is at all times.

Driver Settlements

The most sophisticated driver settlement algorithm on the market, you can set different rates for different drivers or for different types of work and fully customize rate and payment structures.

Multi-Brand

Manage multiple brands or business vertices under one software suite, ensuring you have all the tools needed to grow and serve various industries. Set up individual businesses, different assets, financials, and more all in one place.

When You Work with Us...
You Work with Real People!

When You Work with Us
You Work with Real People!

Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that have worked with me have said:
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Haylee was knowledgeable and she responded promptly. 5 stars for her.

- May, 2023
David M. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
David M. Customers that worked with me have said:
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Always a pleasure working with CXT Software. David was very helpful and went out of his way to find the answers I needed!

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Fast and comprehensive help. I really appreciate that my ticket was followed up on even though the initial issue was resolved. Feels like a step above. Really appreciate Robby's help.

- May, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that have worked with me have said:
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He was awesome and immediate when the system was for all intents DOWN. It was 4:30 am EST so I guess I probably woke him up. But he was quick to sound the alarm and we were back up within 30 minutes.

- June, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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I have worked several times with Haylee and she is so extremely nice, knowledgeable, and helpful. I have worked with other CS reps as well and they are all great, but I have had numerous positive interactions with Haylee!

- June, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Great to have a support tech actually put in some effort to address the customer issue vs. just writing up a ticket. Thanks for the effort and working through the issue to come to a resolution.

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. June 2023 Customer Rating:
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Thanks for getting me back on track, and how to prevent another call for this same issue.

- May, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Five star service, second to none!

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Appreciate the phone call to walk me through it followed by an email with step by step screenshots. Excellent work!

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Super knowledgeable and quick to reply. I'm very happy with my service.

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that have worked with me have said:
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Thanks Robby, you're awesome in helping us out!

- June, 2023
David M. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
David M. Customers that worked with me have said:
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Thank you David for taking care of us so quickly.

- May, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that have worked with me have said:
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Very quick help with the minor issue I was having getting a new computer set up.

- June, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that have worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
John T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
John T. Customers who have worked with me have said:
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Great communication!! Fast and friendly, great follow up!
John T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
John T. Customers that work with me have said
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Absolutely outstanding service!!Thanks a million John!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customer recently said....
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Thank you Chris! Great work as always!!! 5 Stars!
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Chris D. Customer recently said....
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Chris is so fast and so good. CFI really appreciates him on the team!
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Now that's what I call service! I am satisfied with my care.
Chris B. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris B. Customers that worked with me have said:
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Chris is a great guy and I always appreciate his expertise and patience with our mutual client.
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Jacob is a great technical asset and I always appreciate his expertise and patience with our mutual client. Teamwork making the dream work!
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Doug E.Customers that have worked with me have said:
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Doug E is excellent!Unfortunately, I forgot to reply to his last email where he provided a solution. That being said, he always replies super fast and has hit the nail on the head every single time we have ever needed anything. I really appreciate you all (Doug E. especially) and all of your help! Happy Holidays. -Sean VDR
Doug E. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Doug E. Customers that worked with me have said:
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The Technical Support team did another fantastic job. All my issues were gone in 60 seconds! Way to go guys!!
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