Operations App

Take control of your business with a central hub for all operational tasks, parcel management, and reporting.

Operations App - Visual Dispatch Board

Boost Your Back Office Operations

Power Through with Easy-to-Use Tools

At the core of our courier software suite, blending three decades of expedited delivery experience with proven delivery management technology, the Operations App is the workhorse of your shipment management solution featuring all the tools you need for ordering, accounting, dispatching, tracking, and more.

 

Dashboards make the job streamlined with intuitive functionality for dispatching shipments, monitoring orders, and tracking key performance measures in real-time. These robust features give your operators the knowledge and data-driven insights they need to make process improvements, track activities, and actively guide your company’s growth.

Operations App
Operations App - Assisted Dispatch

Supersize Your Business with Advanced Optimization

The Game Changer in Dispatching

Dispatching is the backbone of your delivery business. It can also be one of the most challenging aspects of your business. Take your dispatching to the next level with the breakthrough technology – Assisted Dispatch

 

Assisted Dispatch uses A.I. algorithms to analyze your real-time fleet data to recommend optimal drivers to assign work to. With advanced tools to tackle the difficult considerations to delegate well-planned assignments, you not only help dispatchers make smart calls on the fly, you pave the way for better fleet management and increased driver performance. By letting the algorithms identify the best drivers to complete additional shipments, you are also finding holes in itineraries that can allow your company to take on more work, keep your drivers at capacity, and keep your business making money.

Work Smarter with Data at Your Fingertips

Master Key Metrics with Dynamic Reports

With our powerful operations platform, you can share real-time information about your business using dynamic reports that can be fully customized and automatically generated and distributed. Choose what you see and how you want to see it at-a-glance all in the software suite. The flexibility and level of customization provides transparency and powerful analysis capabilities for courier and distribution companies of all sizes.

 

Do you have a favorite analytics package that you currently use? No problem! Through the use of our API and other data consumption methods, you can extract essential information for your current providers like Tableau, Microsoft Power BI, Zoho Analytics, and more.

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Expect More from Your Logistics Software

A Complete Solution that Integrates with Your Business

Integrate with anyone using our open API. Automate one and two-way integrations from your shipping partners electronically via Advance Shipping Notices and EDI as well as proprietary B2B data interchange methods. With hundreds of pre-built integrations and an experienced engineering team to help customize them for your specific needs, the Operations App provides a robust platform to take your business to the next level.

Integrate with these select partners right out of the box:

Let automation do the heavy lifting. With just a couple of features, managing your business just got a whole lot easier. Partner with CXT Software to gain access to the industry-leading operations and dispatch software.

Accounting

Advanced invoicing technology allows for fully customizable templates, designed to look how you want. Seamlessly download and upload revenue data into popular accounting software programs such as QuickBooks® and Sage®, or setup an integration with any system.

Route Management

Route management is at the core of our dispatch software. It's a comprehensive route-building tool that allows users to see and build out all routes in advance, and schedule and plan distribution services to keep your daily operations running smoothly.

Advanced Tracking

Real-time GPS data provides up to the second map-based visibility into your orders, routes, and drivers to get a bird’s eye view of your operations. Display your operations on the big screen in your dispatch center and monitor progress.

Parcel Management

Our solution promotes a parcel-centric ecosystem, allowing for chain of custody through every handoff allowing you to track the contents of shipments and know where each item is at all times.

Driver Settlements

The most sophisticated driver settlement algorithm on the market, you can set different rates for different drivers or for different types of work and fully customize rate and payment structures.

Multi-Brand

Manage multiple brands or business vertices under one software suite, ensuring you have all the tools needed to grow and serve various industries. Set up individual businesses, different assets, financials, and more all in one place.

When You Work with Us...
You Work with Real People!

Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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As always, Jared and the team at CXT Software take great care of me. My issues are solved quickly, professionally, and always respectfully as I am not the most "computer savvy" person. I greatly appreciate that!
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Adam F. Customers that worked with me have said:
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Always 5 stars...Adam was extremely patient and helpful in working through this issue with me.
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Zachary H. Customers that worked with me have said:
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Zachary H. did a great job. He was patient as we took over a week before we knew exactly what we wanted to do. Zach was patient and even provided instructions and a detailed screenshot in case this happens again.
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Nicholas S. Customers that have worked with me have said:
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Fixed issue quickly and provided us with great step by step instructions and visual guides.
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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Fantastic support team. Got this one figured out in no time and sent me a solution that worked like a charm!
Adam F. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Adam F. Customers that worked with me have said:
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5 Stars FANTASTIC experience with Adam! I was really concerned about taking care of this project because I am not a frequent user of CXT (I head up Marketing). - Adam asked all the right questions upfront [Active Listening] - Made a point of understanding HOW I needed to use data so he could be sure to provide me with actionable query results. - Super fast turnaround - Finally, a friendly and approachable vendor; put me at ease FIVE STARS +++
Doug E. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Doug E. Customers that worked with me have said:
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The Technical Support team did another fantastic job. All my issues were gone in 60 seconds! Way to go guys!!
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Jacob L. Customers that worked with me have said:
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Now that's what I call service! I am satisfied with my care.
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Rick B. Customers that worked with me have said:
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Excellent support! The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!! Gary Daily CFI
Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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I love 5-star service! This guy totally was all over our issue and the follow-up was superb! Hats off to the Support team at CXT.
Adam F. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Adam F. Customers that worked with me have said:
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After initial confusion with who was requesting help, the support was fantastic. It was timely and provided everything I needed to educate myself further. The links and attention to detail were appreciated.
Chris B. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris B. Customers that worked with me have said:
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Chris is a great guy and I always appreciate his expertise and patience with our mutual client.
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Nicholas S.
Customers that worked with me have said:
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Nicholas went above and beyond to help get my issue resolved. He provided all the necessary information for me to complete the task and was there to help until the issue was resolved!. Customer service at it's best!!.
Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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Thanks Jared for your help, the right answer was provided right away!
Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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Much easier to work with than our own call center! Great follow up.
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Zach H. Customers that have worked with me have said:
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Quick and efficient, loved the visuals and notes!
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Jacob is a great technical asset and I always appreciate his expertise and patience with our mutual client. Teamwork making the dream work!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that have worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
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Doug E.Customers that have worked with me have said:
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Doug E is excellent!Unfortunately, I forgot to reply to his last email where he provided a solution. That being said, he always replies super fast and has hit the nail on the head every single time we have ever needed anything. I really appreciate you all (Doug E. especially) and all of your help! Happy Holidays. -Sean VDR
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John T. Customers who have worked with me have said:
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Great communication!! Fast and friendly, great follow up!
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John T. Customers that work with me have said
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Absolutely outstanding service!!Thanks a million John!
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Zach H. Customer has recently stated...
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Zachary H was excellent in his communication with us!! He kept us in the loop and provided us with timely updates all the way to resolution.
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Chris D. Customer recently said....
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Thank you Chris! Great work as always!!! 5 Stars!
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John T. Recent feedback while working with a customer
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Fast and accurate, polite and courteous. Thank you!
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John T. Customer recently said -
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Absolutely outstanding service!! Thanks a million John!
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Nicholas S. Customers that worked with me have said:
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Mr. Sellers is always a great help. Thank you!
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Chris D. Customer recently said....
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Chris is so fast and so good. CFI really appreciates him on the team!
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Jared W. Customer recently said....
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Jared is both patient and super helpful!
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