Operations Management

Boost Your Back Office Operations & Work Smarter

Dashboards within our operations and dispatch software track key performance measures in real time, empowering operators with knowledge and data-driven insights to make process improvements, track activities and actively guide your company’s growth. Choose what and how you want to see it at-a-glance, all through our powerful operations and dispatch software.
Before After

Understand and share real-time information about your business using dynamic reports that can be fully customized, auto-generated and auto-distributed, providing transparency and powerful analysis capabilities for courier and distribution companies of all sizes.
Dispatch and Route Optimization Software by CXT Software

Integrate with anyone using our open API. Automate one and two-way integrations from your shipping partners electronically via Advance Shipping Notices, Electronic Data Interchange, and AS2, as well as proprietary B2B data interchange methods. We have hundreds of unique active integrations and thousands of integrations deployed across North America.

Robust invoicing technology allows for fully customizable invoicing templates, designed to look how you want – with as much or as little detail as you want. Seamlessly download and upload revenue data into popular accounting software programs such as Intuit®, QuickBooks®, and Sage®, or setup an integration with any system.

Automations Integrations Shipments Optimization Invoicing Tracking Parcels Made Easy

Let automation do the heavy lifting. With just a couple of features, managing your business just got a whole lot easier. Partner with CXT Software to gain access to industry leading operations and dispatch software.

Assisted Dispatch Software

Assisted dispatch software uses algorithms to analyze your driver fleet, due times and locations, and recommends which drivers to assign work to, helping dispatchers make smart calls on the fly.

Route Management

A CXT Software exclusive, route management is at the core of our dispatch software. It's a comprehensive route building tool that allows users to see and build out all routes in advance, schedule and plan distribution services.

Operations Overview

Understand what is happening across all areas of your operations and make data-informed decisions using custom dashboards and automated reports

Multi-Brand

Manage multiple brands or business vertices under one software license, ensuring you have all the tools needed to grow and serve various industries. Set up individual businesses, different assets, financials, and assets under one single account.

Driver Settlements

The most sophisticated driver settlement algorithm on the market, you can set different rates for different drivers or for different types of work and fully customize rate and payment structures.

Parcel Management

Parcel-centric ecosystem, allowing for chain of custody through every handoff, every mile - allowing you to track the contents of the shipments and know where each item is at all times

When you work with us...
You work with real people!

Adam F. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Adam F. Customers that worked with me have said:
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Always 5 stars...Adam was extremely patient and helpful in working through this issue with me.
Zachary H. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Zachary H. Customers that worked with me have said:
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Zachary H. did a great job. He was patient as we took over a week before we knew exactly what we wanted to do. Zach was patient and even provided instructions and a detailed screenshot in case this happens again.
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Adam F. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Adam F. Customers that worked with me have said:
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5 Stars FANTASTIC experience with Adam! I was really concerned about taking care of this project because I am not a frequent user of CXT (I head up Marketing). - Adam asked all the right questions upfront [Active Listening] - Made a point of understanding HOW I needed to use data so he could be sure to provide me with actionable query results. - Super fast turnaround - Finally, a friendly and approachable vendor; put me at ease FIVE STARS +++
Doug E. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Doug E. Customers that worked with me have said:
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The Technical Support team did another fantastic job. All my issues were gone in 60 seconds! Way to go guys!!
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Now that's what I call service! I am satisfied with my care.
Rick B. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Rick B. Customers that worked with me have said:
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Excellent Support! The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!! Gary Daily CFI
Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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I love 5-star service! This guy totally was all over our issue and the follow-up was superb! Hats off to the Support team at CXT.
Adam F. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Adam F. Customers that worked with me have said:
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After initial confusion with who was requesting help, the support was fantastic. It was timely and provided everything I needed to educate myself further. The links and attention to detail were appreciated.
Chris B. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris B. Customers that worked with me have said:
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Chris is a great guy and I always appreciate his expertise and patience with our mutual client.
Nicholas S <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Nicholas S
Customers that worked with me have said:
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Nicholas went above and beyond to help get my issue resolved. He provided all the necessary information for me to complete the task and was there to help until the issue was resolved!. Customer service at it's best!!.
Jared W. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jared W. Customers that worked with me have said:
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Thanks Jared for your help, the right answer was provided right away!
Zach H. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Zach H. customers that have worked with me have said;
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Quick and efficient, loved the visuals and notes!
Nicholas S <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Nicholas S Customers that have worked with me have said:
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Fixed issue quickly and provided us with great step by step instructions and visual guides.
Zach H. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Zach H. Customers that have worked with me have said:
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Zach is amazing! He has been so helpful with the transition to Rapidship and navigating the customization options that we needed. I appreciate everything he has done for us. - Tanya
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Jacob is a great technical asset and I always appreciate his expertise and patience with our mutual client. Teamwork making the dream work!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that have worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
Doug E.<i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Doug E.Customers that have worked with me have said:
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Doug E is excellent! Unfortunately, I forgot to reply to his last email where he provided a solution. That being said, he always replies super fast and has hit the nail on the head every single time we have ever needed anything. I really appreciate you all (Doug E. especially) and all of your help! Happy Holidays. -Sean VDR
John T <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
John T Customers who have worked with me have said:
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Great communication!! Fast and friendly, great follow up!
Zach H <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Zach H Customers that have worked with me have said:
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Everyone at CXT has always gone above and beyond when helping with any issues I may have. I couldn't be happier!
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