Technology: The Key to a Long-Lived Company

CLDA Magazine: Set the stage for us by telling us how your company works with members of our industry. Companies that have lived long and productive lives depend upon technology for their very survival. Escalating customer demands, the need to provide instantaneous answers to their questions and the ability to provide truly personalized service all… Continue reading Technology: The Key to a Long-Lived Company

CXT Software Pro Tips – Working from Home

CXT Software is fortunate to have a 100% remote workforce since 2013 – and we’ve learned a few things along the way. From setting a schedule to harnessing the power of the “mute” button during calls, below are some tips to help you and your staff establish a positive and productive work environment. Create a… Continue reading CXT Software Pro Tips – Working from Home

Shaun Richardson Talks Change Management

Change comes in two forms – planned and unplanned. Planned change is when deliberate decisions are made, and unplanned change is triggered by unforeseen occurrences. As our industry continues to rapidly evolve, practicing “change management” – the concept of having a plan for the changes that are under your control, as well as those that… Continue reading Shaun Richardson Talks Change Management

3 Ways to Organize your Data for Better Reporting

For most of us, “getting organized” feels like a chore, but with the right tools – and a plan to make it happen – getting organized can actually be fun! And, having a system to keep your data organized; knowing where things are stored; and how to access it will pay off ten fold when… Continue reading 3 Ways to Organize your Data for Better Reporting