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Take Control of
Your Courier Operations

The central hub for your courier and logistics company, our Operations App delivers a modern, web-based experience for dispatching, accounting, reporting, and business integration. 

mixed visual dispatch board view for the Operations App

On-Time Delivery

Improve operations and on-time delivery rates with optimized routes and AI-assisted dispatching.

Real-Time Tracking

Access driver tracking and in-depth parcel history to meet even the strictest chain of custody needs.

Data-Driven Reporting

Unlock your shipment capacity potential with detailed key metric reports and easy-to-use dashboards.

Limitless Integration

Maximize your tech stack with extensive connectivity built-in to truly integrate your business applications.

Improve Courier Dispatching Performance &
Operational Efficiency

Running a well-oiled logistics business is not without its challenges. That’s why our Operations App sits at the heart of our courier software suite, combining decades of expedited delivery experience with proven delivery management technology.

 

Built to help you effortlessly manage back office operations and open the door for future growth, the app is the workhorse of your shipment management solution featuring all the tools you need for ordering, accounting, dispatching, tracking, driver management, and more.

 

With the help of automation and intuitive dashboards, we aim to make managing your business easier. Whether you need real-time insights to make in-the-moment process improvements, or robust reporting to develop growth strategies, the Operations App is your handy, data-rich resource. From workflow management and customizable reports to extensive integration options and industry-leading technical support, our software enhances efficiency and supports business expansion.

Say Hello to Automated Dispatch

Elevate dispatching with Autonomous Dispatch, using AI and machine learning to assign drivers based on real-time data. Easily switch between full automation, assisted dispatch with recommendations, or manual control. Enhance fleet management, improve driver performance, and increase business efficiency by optimizing driver assignments and uncovering capacity for more work.

Optimize Routes with a Click

Plan routes effortlessly with our advanced algorithms, designed to improve on-time delivery performance and minimize miles driven. Our route optimization features ensure efficient scheduling and reduced fuel costs, enhancing both operational efficiency and customer satisfaction. Experience seamless route planning that keeps your deliveries on track and your drivers productive.

Work Smart with Dynamic Reports

Leverage dynamic reports in our platform to access real-time business insights. Customize and automate reports to track key metrics and enhance transparency. Easily integrate with popular analytics tools like Tableau, Power BI, and Zoho Analytics using our API for seamless data extraction and analysis.

Integrate with Your Business

Expect more from your logistics software. Integrate seamlessly with our open API, supporting electronic data interchange (EDI) and proprietary B2B methods. With hundreds of pre-built integrations and customizable options, our solutions offer a comprehensive platform to elevate your business, ensuring smooth connectivity with shipping partners and other systems.

Connect Your Logistics Software with
Shipping Partners Right Out of the Box

Logistics Management Tools for
Every Part of Your Business

Accounting

Advanced invoicing technology allows for fully customizable templates, designed to look how you want. Seamlessly download and upload revenue data into popular accounting software programs such as QuickBooks® and Sage®, or setup an integration with any system.

Route Management

Route management is at the core of our dispatch software. It's a comprehensive route-building tool that allows users to see and build out all routes in advance, and schedule and plan distribution services to keep your daily operations running smoothly.

Advanced Tracking

Real-time GPS data provides up to the second map-based visibility into your orders, routes, and drivers to get a bird’s eye view of your operations. Display your operations on the big screen in your dispatch center and monitor progress.

Parcel Management

Our solution promotes a parcel-centric ecosystem, following chain of custody through every handoff allowing you to track the contents of shipments and know where each item is at all times.

Driver Settlements

The most sophisticated driver settlement algorithm on the market, you can set different rates for different drivers or for different types of work and fully customize rate and payment structures.

Multi-Brand

Manage multiple brands or business vertices under one software suite, ensuring you have all the tools needed to grow and serve various industries. Set up individual businesses, different assets, financials, and more all in one place.

Boost Your Carrier Operations

Learn why CXT Software is the trusted technology partner to hundreds of leading logistics providers. Schedule a chat with our team today.

Real People Standing by to
Support Your Courier Business

Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Always a pleasure to work with such helpful people.

- May, 2024
Dan A. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Dan A. Customers that worked with me said:
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Big thanks to Dan for guiding me through the onboarding process! His patience and clear explanations made learning the ins and outs of the platform a breeze.

- May, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Very fast response from Robby. I was up and running in no time. Thank you

- May, 2024
Nick H. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Nick H. Customers that worked with me said:
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Nick is the man! His is always super helpful and resolves the issue.

- January, 2024
Michelle L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Michelle L. Customers that worked with me said:
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Excellent communication throughout the ticket and super speedy on the build. Thank you!

- April, 2024
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me have said:
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This is an elite support team put together by some of the best in the business. Kudos to the CXT support group!

- Aprily, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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The software is awesome and the customer service is excellent! Keep up the great work!!

- February, 2024
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Loved the communication.

- February, 2024
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Fast and professional response, easy to complete with instructions given.

- January, 2024
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Always amazing

- February, 2024
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Steve was very helpful to me. He answered my question and I learned a lot about it.

- January, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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I was very happy with Robby's understanding of my question. I have been using CXT for 9 weeks and he mastered me through the answer. Robby was also very kind and patient. Thank you!

- September, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Christopher responded very quickly to my reported issues, and communicated very well throughout.

- August, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Excellent customer service! Problem resolved quickly by Robby.

- August, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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He was awesome and immediate when the system was for all intents DOWN. It was 4:30 am EST so I guess I probably woke him up. But he was quick to sound the alarm and we were back up within 30 minutes.

- June, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Fast and comprehensive help. I really appreciate that my ticket was followed up on even though the initial issue was resolved. Feels like a step above. Really appreciate Robby's help.

- May, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Haylee was knowledgeable and she responded promptly. 5 stars for her.

- May, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Great to have a support tech actually put in some effort to address the customer issue vs. just writing up a ticket. Thanks for the effort and working through the issue to come to a resolution.

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Thanks for getting me back on track, and how to prevent another call for this same issue.

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Appreciate the phone call to walk me through it followed by an email with step by step screenshots. Excellent work!

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Super knowledgeable and quick to reply. I'm very happy with my service.

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Thanks Robby, you're awesome in helping us out!

- June, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me have said:
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Very quick help with the minor issue I was having getting a new computer set up.

- June, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Great communication!! Fast and friendly, great follow up!
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that work with me have said
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Absolutely outstanding service!!Thanks a million John!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Thank you Chris! Great work as always!!! 5 Stars!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Chris is so fast and so good. CFI really appreciates him on the team!
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