Last Modified: June 12, 2025
We are committed to preserving the privacy, integrity, and security of the personal information we maintain about our customers and those who access our Services. We have developed this Privacy Policy to explain how we collect, use and disclose personal information and to ensure we comply with our legal obligations under applicable data privacy and protection laws. It is important that you read this privacy policy carefully so that you are fully aware of how we collect and process personal information.
Connexion Technology LLC, DBA CXT Software, (“us”, “we”, or “our”) operates cxtsoftware.com and the following applications (Operations App, Client Portal, Driver App, Nextstop, X Dispatch, X Mobile, X Route, Rapidship, CXT, and CXT Software) referred to as (collectively the website and applications are referred to herein as the “Services”). This page informs you of our collection, use, and disclosure of personal information we receive from users of the Services. You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features. By visiting our website and/or using our Services, you accept and expressly agree to our practices surrounding the collection, use, and sharing your personal information in the manner described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you cannot and we do not authorize you to access, browse, or use our website or Services.
Some businesses may choose to engage CXT in part as a “data processor” for certain Services and in such case the collection, use and sharing of personal data for the engagement may be governed by the agreement between CXT and the business, and the business’ privacy policy, in addition to or separately from this Privacy Policy.
While using our Services, we may ask you to provide us with certain personal information that can be used to contact or identify you (“Personal Data”). Personal Data is any information collected and recorded in a format that allows you to personally identify, either directly (for example, name) or reasonably (for example, phone number), as a natural person. Personal Data may include, but is not limited to:
We collect personal data from you in a variety of different ways:
At CXT Software, we are committed to protecting your privacy and ensuring compliance with the California Consumer Privacy Act (CCPA). If you would like to request the removal of your personal data, please contact us at info@cxtsoftware.com, and we will process your request promptly.
We use personal information to provide you with service from our Services, to build features that will make the Services available to use, to contact you about the Services, and to send advertisements, marketing material, or other offers that we think might be of interest to you. We may also:
We may share Personal Data as described in this Privacy Policy. In all cases, we take appropriate measures to share only the information that is needed to fulfill the purposes for which we share the information. We may share Personal Data with:
Our processing and sharing of Personal Data, such as your name, address, e-mail address, or telephone number, shall be undertaken consistent with the requirements of applicable privacy laws. Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets (or during the negotiations of any of such sale or transfer). If we engage in such a sale or transfer (or related negotiations), we will – where required by applicable law – make reasonable efforts to direct the recipient to use the Personal Data we provide in a manner that is consistent with this Privacy Notice. After such a sale or transfer, individuals may contact the recipient with any questions concerning the processing of their Personal Data.
Our websites and social networking sites may offer publicly accessible message boards, blogs, and community forums. If you disclose any information through public message boards, blogs, social networking sites or forums (including profile information associated with your account) it may be read, collected and used by any member of the public who accesses these websites.
You may unsubscribe from our marketing communications:
(i) By clicking on the “unsubscribe” link located in the email; and
(ii) By emailing us at the contact information located at the end of this privacy policy.
As described above, we may use your Personal Information to provide you targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by doing so at:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your usage of this website is subject to monitoring by us and our service providers. In addition to traditional analytics collection, we may monitor your usage in other ways. We and/or our service provider(s) may track precise mouse movements or insert code to allow us to use or view session replays. We and/or our service provider(s) may make or receive transcripts of chat communications and service tickets. We and/or our service provider(s) may utilize Facebook pixels or other technology, or pixels, of other advertising, marketing or social media companies, in order to facilitate or engage in advertising or marketing, and provide certain services.
Session data may be shared with third parties by us, and our third-party service providers may be able to collect data on aspects of your session or communications without express notification, or collecting opt-in consent, on the web page where it happens.
In the United States, when you agree to the website terms of use, or acknowledge this Privacy Policy, you consent to the collection, usage and disclosure of this information in accordance with our Privacy Policy, and/or where applicable, our service provider’s privacy policy. If you wish to retract your consent and have this information deleted, please contact us via the email provided below.
Our website and/or Services may include third-party content, integrations, features and widgets (such as the share and/or “like” button s) that run on our website and/or Services. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. These features and widgets are either hosted by a third party or hosted directly on our website. We may make it possible for you to establish, and access certain aspects of our Services through third-party services. Such accounts may integrate or connect to third-party sites. If you participate in any of these integrated services, note that any third-party services or service providers may offer and operate under additional terms and conditions. To the extent not restricted by law or applicable agreements with third-parties, we are not responsible or liable for any third-party acts, omissions or services they may provide you.
We have put in place reasonable security measures. However, there is no guarantee that your personal data in any system is completely secure.
We store and process your information on our servers in the United States. If you are accessing the website, application or services outside of the United States, to the extent not prohibited by applicable law, you consent to the transfer of your personal information to the United States. Please be advised that United States law may not offer the same privacy protections as the law in your jurisdiction.
We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, financial, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. We will take all reasonable steps to destroy or erase from our systems, all the Personal Data we hold about you when it is no longer required.
The Services and their original content, features, and functionality are and will remain the exclusive property of Connexion Technology LLC, DBA CXT Software, and it’s licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Connexion Technology LLC, DBA CXT Software.
We may need to make changes to this Privacy Policy from time to time to take account of changes in law or the needs of our business. Please refer to this page regularly to see any changes or updates to this Policy. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. If you decide to visit a third-party website, you are subject to the privacy policy of the third-party website. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The Services are not intended for use by children and children under the age of 13 are prohibited from using the Services. We do not knowingly collect any information from children, nor are the Services directed to children. If you are under 13, please do not attempt to register for any Services or send any Personal Data about yourself to us. By accessing, using and/or submitting information to or through the Services, you represent that you are not younger than age 13. If we learn that we have received any information directly from a child under age 13 without his/her parent’s written consent, we will use that information only to respond directly to that child (or his/her parent or legal guardian) to inform the child that he/she cannot use the Services, and we will subsequently delete that information. If you believe that a child under 13 may have provided us with personal information, please contact us at [email protected]. If you use the Services on behalf of another person, regardless of age, you agree that we may contact you for any communication made in connection with providing the Services or any legally required communications. You further agree to forward or share any such communication with any person for whom you are using the Services on behalf.
Please note that we do not alter our data collection and use practices as a result of a Do Not Track signal from your browser, unless required by an applicable law.
If you live in a country, state or other jurisdiction that provides for additional rights regarding your personal data, or you are entitled to other rights in connection with this Privacy Policy or the privacy policy of one of our customers, such as the right to access or delete your personal information, and you wish to exercise those rights, please contact us using the contact information below.
If you are a California resident, California Civil Code Section 1798.83 permits you to request certain information regarding our disclosure of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us by sending an e-mail to [email protected].
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below:
Email us at [email protected].
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.
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