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Our offices will be closed for the Thanksgiving holiday beginning Thursday, November 28th.

We will resume regular business hours on Monday, December 2nd.

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Maximizing Driver Capabilities

Future-Proof Your Drivers

Step into the matrix and experience the latest in workflow capabilities and driver management that our industry-leading products offer.

 

Recent developments to CXT Driver (formerly Nextstop 3) integrate the latest developer policies and industry standards to deliver a high-performing app with all the controls and tools you need for success. No illusions or rabbit holes here. Just innovative features in a modern mobile platform.

 

Are your drivers still using Nextstop 2? Are you ready to move forward? Which will you choose? 

matrix choice image - icons for CXT Driver and Nextstop 2

What to Expect 📱

Developments to Nextstop 2 were discontinued in March 2021. That’s right – 2021.

 

While the app has continued to be accessible for drivers utilizing older devices, improvements have been focused on the next generation of the app, CXT Driver.

 

What have you been missing out on with the older, deprecated app? Features. Lots of features.

  • Enhanced GPS tracking including “breadcrumb” driver history
  • GPS requirement
  • Force location scanning
  • Required VPOD
  • Next chained stop and final stop route visibility
  • Enhanced workflow customization with Required Driver Inputs
  • Driver pay visibility
  • Performance improvements for scanning and data syncs

You're in Control ⚙️

Through the Operations App, you have full control over the minimum version of CXT Driver that your fleet is able to use. In fact, you have control over a number of options including the driver’s ability to create new route stops, the ability to require parcel status codes upon overage scans, and routed scan data display capabilities. 

 

Minimum OS requirements for CXT Driver can be found in our knowledge base. Your drivers don’t need to have the latest iPhone 20xS+ or S45 Ultra Premium Plus Unleaded to take advantage of the extensive capabilities of the Driver App. 

CXT Operations App - mobile option set configurations for the Driver App

Upgrade to CXT Driver

We can only show you the door. You’re the one that has to walk through it…but we can help you along the way. Contact our Support team via the portal or by phone for instructions and best practices to transition drivers to the latest version. We are standing by to assist you!

23.7 Release Updates

In addition to Driver App enhancements, take a look at recent improvements to our product suite:

What's New 📰

  • Added a new setting within Maintenance>Items called “Display UOM in Client Portal” that, when enabled, will display the unit of measure placeholder text within the item’s field during order entry in the Client Portal.

What's Improved 📈​

  • Improved Driver App processing speed for cached parcel scans that occurred while a driver was outside of their network coverage and not able to sync their device.

What's Fixed 🛠​

  • Fixed a temporary issue for the API Bulk Rerate feature when manual user overrides were present.
  • Fixed an issue with a stop re-rating if importing consolidated parcels and the Rate Charge override was changed.
  • Fixed a temporary issue where some users were able to update the pieces and weight fields on a route stop after invoicing.
  • Fixed an issue that prevented creating Dashboard Widgets if the user did not have “Query Definition Subscriptions” permission enabled.
  • Fixed an issue with importing Excel spreadsheets that had an apostrophe in the tab name.

Works in Progress 🏭

  • The Mobile Option Sets drawer does not close in the modern Operations App after hitting save.
    Workaround: Refresh the page to close the drawer.
  • An error may occur when performing a Top 10/50/100 Quick Search in the Track Order section of the Client Portal if the logged in user has a username great than 40 characters.
    Workaround: Utilize the standard search functionality in the Track Order page, rather than the Quick Search.
  • An error may occur when placing or editing an order in the Client Portal if the “Ready Time From” is captured on the 59th minute of the hour and the seconds value is 30 or higher.
    Workaround: Wait 30 seconds and submit the order again.
  • An unexpected error is received while adding items to an order in the classic Operations App.
    Workaround: To avoid this issue, select an item for every row selected on the Order’s Charges tab or select the row headers and completely remove the row created.
  • Subscription-based reports fail to export and generate an email when certain field types like TimeStamp are included.
    Workaround: Do not include the TimeStamp field, as it is not supported.
  • Lat/Lon values are not being copied over for cloning of Inet User Address books.
    Workaround: Run an Internet User Address Points bulk address update. This will run all the internet addresses through the validation process and assign updated Lat/Lon values.
  • Internet User columns do not always sort as expected in the classic Operations App.
    Workaround: Click on any cell besides the header or the column that is selected, then click on the column again to sort in the other order.
  • An error occurs in the Operations App when a user tries to email settlements to drivers that do not have an associated email address and/or settlement message format within their human resources record.
    Workaround: Update the driver’s human resource record with an email address and/or settlement message format.
  • Operations Monitor – Help – View Manual results in a run-time error ’13’ type mismatch.

What's Coming 🎁​

  • Ability to add static parcels directly to Contract Stops in the classic Operations App
  • Enterprise single sign-on capabilities for Client Portal users
  • Communication tools for the Client Portal
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CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.

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