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Top 5 Challenges of
Medical Logistics

Solutions for Efficient Supply Chain Management

Managing the seamless flow of medical supplies is essential for ensuring safe patient care and operational efficiency. At CXT Software, we understand the intricate challenges faced by hospital systems, pharmacies, labs, and healthcare providers when it comes to medical logistics. Let’s take a quick look at some of the key logistics challenges and innovative solutions that can optimize supply chain management in your healthcare organization:

Hospital supply chain and logistics solutions CXT Software

Robust Data Security Measures

In an era of digital transformation, safeguarding sensitive patient data and ensuring information security are always top of mind for healthcare providers. Patient records and healthcare data are highly sensitive in nature and subject to numerous regulations. Over the past few years, the average cost of a healthcare data breach has risen by over 50% to a staggering $10.93 million according to industry reports (Source: IBM).

 

Our entire product suite utilizes industry-standard encryption. Permissions, auditing, and strong authentication complement your secure infrastructure helping your IT team meet security and HIPAA compliance requirements, providing healthcare organizations with peace of mind, and protecting patient privacy.

medical logistics,pharmacy logistics,lab logistics,hospital supply chain

Enhanced Visibility and Efficiency

If you can track your lunch delivery from the deli to your doorstep, shouldn’t you have the same visibility for critical deliveries such as vital organs and controlled medication substances? The truth is that time-sensitive packages, including organs being transported for transplant, are typically tracked with a rudimentary system of paper manifests and phone calls. In the last decade, over 150 organs could not be transplanted and over 350 were classified as “near misses” due to transportation issues resulting in delays of two hours or more (Source: Kaiser Health News).

 

Whether your healthcare organization manages logistics between facilities or direct-to-patient, you should have in-depth visibility into the lifecycle of your shipments. We simplify logistics management with visual tracking for your shipments and drivers, ensuring you have real-time information on location and delivery status at all times.

Temperature-Controlled Shipments Made Easy

Transporting temperature-sensitive medical products like vaccines, tissue samples, and medications requires precision and reliability. The physical stability of pharmaceutical products and viability of specimens is contingent not only upon proper temperature control while in storage, but also on maintaining the necessary temperature range during pickup, transport, and delivery.

 

When a drug is transported in temperatures that are too high or too low, its chemical stability will likely be impacted, potentially degrading its quality and rendering it unusable. The same goes for specimens and samples. The physical properties of a medical specimen, like viscosity, density, and even the form a specimen takes, can be altered by the temperature.

 

Our advanced logistics solutions empower healthcare providers to specify critical handling instructions such as temperature and time sensitivity. Here are just a few of the ways medical logistics platforms can ensure the integrity of critical shipments throughout the supply chain:

 

  • Designate set times or shipment status events for your courier to check and record a specimen temperature
  • Specify required refrigeration types, such as ambient or refrigerated, based on a medical shipment type and enable notifications when the proper refrigeration type is not followed by the medical courier, or by the originating or receiving parties
  • Prompt the input of authorized personnel or location information to retain chain of custody documentation
  • Provide a full detailed overview of all barcode scans, status updates, input values, and more for a detailed step-by-step history of the medical shipments journey
CXT Driver mobile courier driver app input example

Streamlined Regulatory Compliance

Navigating the complex web of regulatory requirements can be daunting for healthcare organizations and the ability to show the full journey of inbound and outbound items moving through your facility is just one crucial part. In many healthcare systems with traditional manual logging systems, establishing a proper chain of custody – one that records every change of hands – can be cumbersome and error-prone leaving gaps in data.

 

With our solution’s extensive chain of custody tracking features, organizations can enforce scanning and documentation processes throughout the pickup and delivery process, ensuring compliance across the supply chain. Through unique barcodes, robust scanning features, and customizable handling protocols, you can ensure each shipment and individual item is documented every step of the way. Any action is viewable in an activity history for reconciliation and confirmation of proper handling with the full chain of custody displayed, showing how the items moved through the chain as well as the final proof of delivery.

Overcoming Last-Mile Delivery Challenges

Delivering medical supplies to remote or underserved areas – or even traffic-congested inner cities – presents unique logistical challenges. In rural communities, vast distances between healthcare facilities and patients can give way to extended delivery times, complicating urgent shipments. In contrast, urban areas with high-density populations can make navigating through busy city streets, dealing with traffic, and finding parking near healthcare facilities a logistical nightmare for medical couriers.

 

That’s where we step in with smart solutions for the final mile. Our logistics platform offers innovative tools like route optimization and AI-driven dispatching to adjust delivery routes and identify the optimal medical courier drivers to handle the job. Powered by AI and machine learning, medical logistics solutions ensure pickups and drop-offs happen efficiently and on time, minimizing transit times and streamlining your supply chain.

Your Solution to Medical Logistics Challenges

Whether it’s on-demand, recurring, scheduled, or routed deliveries, our approach to medical logistics is tailored to meet the unique needs of your healthcare organization. We are committed to enabling pharmacies, labs, and health systems with innovative logistics solutions to overcome the challenges of medical supply chain management. Chat with our team to take the first steps in optimizing your supply chain.

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Explore the power of our solutions for your logistics needs! Schedule a chat at your convenience, and let’s elevate your operations.

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