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The Leading Medical Specimen &
Lab Courier Software

CXT Software Medical Lab Courier Dashboard

Medical & Lab Courier Software

The fast-paced healthcare industry requires accuracy and proper record-keeping at all times by lab couriers. Hospitals, healthcare systems, and medical device companies rely on CXT Software’s comprehensive courier and dispatching software to support their day-to-day business operations.

Medical Logistics Management

Automate dispatching, optimize delivery routes, and integrate with your technology stack.

Track Vital Deliveries

Visually track critical deliveries such as vital organ shipments and sensitive lab samples from pickup to delivery.

Visibility & Accessibility

A customizable web portal provides a simple and easy way to create and track shipments.

Powerful Driver App

Equip drivers with a full suite of capabilities to ensure medical devices, vital medications, and lab specimens are always delivered.

Your Healthcare Customers Deserve Best

The web portal is a simple one-stop gateway for your healthcare facilities, departments, staff, or patients to place orders,

pay invoices, track shipments, verify critical proof of delivery, and view reports conveniently from anywhere online.

When enabled, our driver tracking feature gives healthcare facilities or patients the ability to see exactly where shipments are in real time. Custom notifications can be set up to keep them informed each step of the way, allowing effortless communication, ensuring peace of mind, and building trust with medical professionals and patients.

Make shipment requests simple by enabling facilities, departments, or patients to place shipments conveniently on the web. Theme customization enables you to match the portal to your healthcare organization’s look and feel. Feature your logo, customize messages to display upon login, and more, giving it that truly personal and professional touch.

Business just got a little easier with a suite of enhanced tools that to plan, manage, and change shipments from one place. The Client Portal allows your clients to place orders, view and pay invoices, track shipments, and more.

CXT Software Client Portal - Ordering Page

Empower Your Lab Courier Drivers

Our easy-to-use app and friendly user interface are designed to support a mobile medical lab courier workforce on the go.

Custom workflows, package scanning functionality, and medical shipment documentation are organized for a hassle-free experience.

Fast Training on Courier Software Driver App CXT Software

Our Driver App is so easy to use – your delivery drivers can learn it in 5 minutes!

 

When it comes to vital medications, medical devices, and lab specimens, ensuring they are delivered safe and secure is an utmost priority. Equip your medical courier drivers with the tools they need to focus on completing their pickups and deliveries efficiently and effectively.

With fully interactive itinerary views, customized workflows, high volume scanning features, task completion enforcement, and strong chain of custody tracking, logistics companies specializing in healthcare and pharmaceutical delivery can rest assured deliveries make it to their final destination on time and are fully accounted for.

Step-Up Your Medical Courier Operations with Robust Back-End Business Tools

The Operations App is the workhorse of your medical shipment solution with all the tools you need for a growing healthcare organization including dispatching and route optimization, shipment and driver tracking, KPIs and reports, and connectivity with your medical partners.

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Strategic analytical dashboards for business intelligence in our shipment management platform help you track key performance measures in real-time, empowering operators with the knowledge to track activities, make process improvements, and actively guide your company’s growth.

 

Customizable for any role, create your own, use pre-built, or even connect to popular analytics packages such as Tableau, Microsoft Power BI and more.

CXT Software Automated Dispatch animation

The industry’s first courier software to feature fully automated dispatching. Autonomous Dispatch optimally assigns shipments to the most efficient drivers based on live fleet data through advanced A.I. computations.

 

Subscribers can choose the level of automation to seamlessly switch between fully automated assignments, driver recommendations, or disabling for manual control.

CXT Software Operations App - Visual Dispatch Board

With real-time geolocation and advanced itinerary planning features, you can optimize your drivers’ on-demand and route shipment performance. Easily schedule, assign shipments, provide notification updates to drivers and clients, manage invoicing and driver settlements, and more.

 

Share real-time shipment and fleet information with your clients and throughout your organization that can be fully customized and automatically generated and distributed. Choose what you see and how you want to see it at-a-glance.

See What Our Medical & Lab Logistics
Customers Have To Say

"CXT Software has made huge developments for us in the Hospital and Laboratory Courier space, giving Lab Logistics and our customers the confidence to grow without restraints.”
Lab Logistics CXT Software Testimonial
Greg Cordone
Director IT, Lab Logistics

A Plan for Every Medical Logistics Business

Professional

Starting at

$340

Per Month

Enterprise

Starting at

$455

Per Month

Medical Integration Partners

24/7 Support Assistance Available

Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Fast and professional response, easy to complete with instructions given.

- January, 2024
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Haylee has helped us many times and this time is no exception. She is extremely helpful and intelligent. 6 stars!

- November, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Quick and efficient! Thank you!

- January, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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I was very happy with Robby's understanding of my question. I have been using CXT for 9 weeks and he mastered me through the answer. Robby was also very kind and patient. Thank you!

- September, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Christopher responded very quickly to my reported issues, and communicated very well throughout.

- August, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Haylee was extremely patient and helpful and I am grateful that she was the person that helped resolve our technical matter.

- November, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Excellent customer service! Problem resolved quickly by Robby.

- August, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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He was awesome and immediate when the system was for all intents DOWN. It was 4:30 am EST so I guess I probably woke him up. But he was quick to sound the alarm and we were back up within 30 minutes.

- June, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Fast and comprehensive help. I really appreciate that my ticket was followed up on even though the initial issue was resolved. Feels like a step above. Really appreciate Robby's help.

- May, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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I have worked several times with Haylee and she is so extremely nice, knowledgeable, and helpful. I have worked with other CS reps as well and they are all great, but I have had numerous positive interactions with Haylee!

- June, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Haylee was knowledgeable and she responded promptly. 5 stars for her.

- May, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Great to have a support tech actually put in some effort to address the customer issue vs. just writing up a ticket. Thanks for the effort and working through the issue to come to a resolution.

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Thanks for getting me back on track, and how to prevent another call for this same issue.

- May, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Five star service, second to none!

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Appreciate the phone call to walk me through it followed by an email with step by step screenshots. Excellent work!

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Super knowledgeable and quick to reply. I'm very happy with my service.

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Thanks Robby, you're awesome in helping us out!

- June, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me have said:
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Very quick help with the minor issue I was having getting a new computer set up.

- June, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Great communication!! Fast and friendly, great follow up!
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that work with me have said
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Absolutely outstanding service!!Thanks a million John!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Thank you Chris! Great work as always!!! 5 Stars!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Chris is so fast and so good. CFI really appreciates him on the team!
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Now that's what I call service! I am satisfied with my care.
Chris B. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris B. Customers that worked with me have said:
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Chris is a great guy and I always appreciate his expertise and patience with our mutual client.
Jacob L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Jacob L. Customers that worked with me have said:
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Jacob is a great technical asset and I always appreciate his expertise and patience with our mutual client. Teamwork making the dream work!
Doug E.<i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Doug E.Customers that worked with me have said:
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Doug E is excellent!Unfortunately, I forgot to reply to his last email where he provided a solution. That being said, he always replies super fast and has hit the nail on the head every single time we have ever needed anything. I really appreciate you all (Doug E. especially) and all of your help! Happy Holidays. -Sean VDR
Doug E. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Doug E. Customers that worked with me have said:
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The Technical Support team did another fantastic job. All my issues were gone in 60 seconds! Way to go guys!!
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