Feature Frenzy: 2025 in Review
Join us as we look back at our favorite features in 2025.
December 12, 2025
The healthcare industry requires accuracy and proper record-keeping at all times by medical couriers. Hospitals, healthcare systems, and medical device companies rely on our courier and dispatching software to support their day-to-day business operations.
Automate dispatching, optimize delivery routes, and integrate with your technology stack.
Visually track critical deliveries such as vital organ shipments and sensitive lab samples from pickup to delivery.
A customizable web portal provides a simple and easy way to create and track shipments.
Equip drivers with a full suite of capabilities to ensure medical devices, vital medications, and lab specimens are always delivered.
Healthcare logistics is uniquely demanding. You’re not just delivering packages — you’re safeguarding patient outcomes, institutional reputations, and in some cases, lives. Every delivery is time-sensitive, compliance-driven, and essential to patient care.
CXT is purpose-built to provide the visibility, compliance, and automation your operation needs — so you can focus on what matters most: patient care. We give medical couriers and healthcare providers the tools to standardize pickups and deliveries, eliminate manual gaps, and operate daily with complete confidence.
With advanced automation, real-time visibility, and workflows built specifically for medical logistics, your team can handle high-volume, STAT, and mission-critical deliveries without compromising accuracy or compliance.
Medical deliveries demand strict documentation, secured handoffs, and detailed audit trails. CXT provides end-to-end chain-of-custody tracking with barcode scanning, signature capture, secure data logs, and automated compliance validation.
Specimens, blood, organs, and pharmaceuticals require controlled handling to maintain viability. Ensure shipments remain compliant throughout transport with shipment handling enforcement, driver documentation, and automated alerts.
Phone calls, spreadsheets, and manual tracking create gaps that lead to risk and delay. With real-time GPS tracking, ETA updates, delivery status visibility, and customer notifications, CXT helps you improve accuracy and trust.
On-demand and urgent medical routes create operational strain and excessive costs.
Through AI-powered route optimization and automated job assignment, CXT allows you to reduce mileage, labor waste, and delivery times.
Healthcare providers require systems that safeguard PHI and meet compliance standards. CXT sets the standard for logistics data security with a SOC 2 certified platform, granular user permissions, complete audit logs, secure, and data handling to support HIPAA-aligned operations and protect sensitive medical data.
A regional carrier serving medical home deliveries across the Midwest, Relay Express needed a faster, more efficient way to manage high-volume, time-sensitive routes — often adding 60+ medical deliveries every three hours.
Learn how they’re saving 1.5 to 2 hours per dispatcher every day and streamlining medical home delivery routes.
Provide peace of mind with shipment updates, POD, and real-time tracking
Comply with industry regulations, ensuring proper chain of custody
Let automation reduce errors and free up valuable time for patient care
Ensure medication and specimen integrity with temperature handling
Unparalleled support and services, backed by best-in-class uptime
One key component of the CXT Software solution is the Client Portal, a web-based portal that is a simple one-stop gateway for your clients to pay invoices, track shipments, verify critical proof of delivery, and view reports conveniently from anywhere online.
The portal can be customized to match your organization’s look and feel. Feature your logo, customize messages to display upon login, and more, giving it that truly personal and professional touch.
When enabled, our driver tracking feature gives healthcare facilities or patients the ability to see exactly where shipments are in real time. Custom notifications can be set up to keep them informed each step of the way, allowing effortless communication, ensuring peace of mind, and building trust with medical professionals and patients.
Our mobile courier app is designed for ease of use with a friendly user interface. Drivers can be up and running in 5 minutes, equipped with the tools they need to focus on completing their pickups and deliveries efficiently and effectively, including itineraries, package scanning functionality, and medical shipment documentation all organized for a hassle-free experience.
Join us as we look back at our favorite features in 2025.
See where leading couriers are investing next to compete in a $62B last-mile market.
Discover how scalable, intelligent logistics software is setting a new standard for reliability and growth.
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