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CXT Software Announces
Architectural Enhancements

Today, CXT Software announced enhancements to the system architecture that serves the company’s industry-leading courier and logistics management software suite. These enhancements deliver improved performance and reliability to customers while allowing the company to engineer future developments to support scalability and system resiliency.

 

As part of the architectural developments underway, CXT Software will be deploying enhanced capabilities including optional geo-redundancy.

“Our solutions are the cornerstone of the logistics supply chain with millions of data touchpoints flowing between the interconnected network of delivery providers, drivers, shipping partners, consignees, and everyone in between. While this architectural expansion project has been a significant undertaking for our teams, the benefits of these technology enhancements will radiate up and down the supply chain.”

The company’s technical uplift comes on the heels of the resurgence of the courier and logistics industry after enduring the challenges posed by the COVID-19 pandemic. During the pandemic, delivery startups and seasoned logistics providers flourished with the change in the market landscape. Increased consumer-driven purchasing habits and the need for expanded delivery options to businesses and consumers alike drove market values to new heights. Despite demand, however, lockdowns and disrupted supply chains led to significant fluctuations in operations leaving carriers and shippers in a volatile limbo.

As the severity of the pandemic slowed, so did the high demand for last-mile delivery services. This created turbulence in the market with startups now shuttering, a slowdown in hiring and driver retention, and a refocus on operational efficiency to combat inflation and rising costs such as fuel expenditures.

 

Gradually returning to a state of normalcy, the industry has exhibited remarkable adaptability. After a few years of post-pandemic highs and lows, the market is on the rebound. The US courier and local delivery services market only saw year-over-year (YOY) growth of 2.5% in 2021 and 3.4% in 2022, while the industry is on pace to achieve a 5.38% YOY increase in 2023 and 7% in the coming years.*

 

Experiencing a rising interest in advanced technology to maintain a more sustainable supply chain in the post-pandemic era, CXT Software has seen strong growth in the logistics technology sector and continues to develop leading product features to elevate the industry standard for shipment management platforms. Carriers and shippers are embracing automation and tools to optimize operations, enhance tracking and visibility, and streamline last-mile delivery.

US courier market growth chart

“We have resounding confidence in the upward turn of the market and are excited for what 2024 and beyond will deliver for our network of carriers and shippers. The continued investment into technology and the increased adoption of shipment management solutions are positive signs of the return to a healthy, formidable industry. As a trusted partner for logistics needs, we are proud to be able to grow alongside our customers providing industry-leading solutions and service.”

ABOUT CXT SOFTWARE
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America. The company provides courier, last-mile, LTL, distribution, and customized logistics businesses with the technology and support service necessary to compete and grow in the ever-evolving delivery industry. CXT Software is headquartered in Phoenix, Arizona, and has been a trusted logistics partner to thousands of businesses for over 20 years.

* Technavio market research statistics.

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