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Pharmaceutical Courier & Logistics Software

The pharmaceutical industry requires accuracy and proper record-keeping at all times by couriers. Independent pharmacies, hospitals, and medication suppliers rely on our courier and dispatching software to support their day-to-day business operations.

illustration of healthcare lab pharmacy

Pharmacy Logistics Management

Automate dispatching, optimize delivery routes, and integrate with your technology stack.

Track Vital Deliveries

Visually track critical deliveries such as vaccines and controlled medications from pickup to delivery.

Visibility & Accessibility

A customizable web portal provides a simple and easy way to create and track prescription shipments.

Powerful Driver App

Equip drivers with a full suite of capabilities to ensure pharmaceuticals and vaccines are always delivered.

Prioritize Patient Well-Being with an
All-in-One Medication Delivery Solution

The medical logistics industry faces significant challenges that make efficient, reliable deliveries of pharmaceuticals, controlled substances, and vaccines critical for healthcare providers. Whether delivering controlled medications to healthcare facilities or monthly prescriptions directly to patient homes, every delivery matters. The rapidly growing ePharmacy market is driving medication supply companies and independent pharmacies to adapt their supply chain and delivery strategies. Delays or improper handling of temperature-sensitive items, such as medications and vaccines, can compromise their integrity, leading to serious medical complications or financial losses.

 

We offer a robust logistics management solution that addresses these complexities. With features like real-time tracking, chain-of-custody documentation, and automated compliance measures, the software empowers healthcare organizations to maintain strict temperature control and ensure regulatory compliance, including HIPAA standards for protecting patient data. By ensuring that every step of the delivery process is secure, visible, and auditable, we help reduce errors and delays, optimizing efficiency, improving patient outcomes, and building trust within the healthcare system.

photo of pharmacy with tablet and medications

Improve Prescription & Medication Delivery with the Best Logistics Tools

Transporting temperature-sensitive medications and vaccines require strict temperature control during storage, transport, and delivery to ensure their stability and efficacy. Our logistics solutions enable healthcare providers to set specific temperature and time requirements, monitor compliance, and provide detailed documentation of the shipment’s journey to maintain the integrity of these critical items.

Healthcare organizations face complex regulatory requirements, and manual systems often struggle to maintain a proper chain of custody, resulting in gaps and errors in tracking items. Our solution provides a strong chain of custody with meticulous documentation and tracking of the shipment’s journey from point A to point B, involving all handling parties along the way to ensure patient safety and product integrity.
Healthcare providers must prioritize safeguarding sensitive patient data due to strict regulations and the high cost of data breaches, which now average over $10.93 million. We use industry-standard encryption, permissions, auditing, and authentication to meet compliance needs and protect patient privacy.

Delivering pharmaceutical supplies to remote or densely populated urban areas presents significant logistical challenges, such as long distances and traffic congestion. Our platform uses AI-driven dispatching and route optimization to overcome these obstacles, ensuring timely and efficient deliveries, even in the most difficult conditions.

Why Choose CXT Software?

Provide peace of mind with shipment updates, POD, and real-time tracking

Comply with industry regulations, ensuring proper chain of custody

Let automation reduce errors and free up valuable time for patient care

Ensure medication and vaccine integrity with temperature handling

Unparalleled support and services, backed by best-in-class uptime

Dedicated to Data Privacy & Security

CXT Software HIPAA data security
CXT Software CCPA data security
CXT_GDPR

Meet a Few of Our Medical &
Prescription Integration Partners

24/7 Support Assistance Available

Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Always a pleasure to work with such helpful people.

- May, 2024
Dan A. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Dan A. Customers that worked with me said:
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Big thanks to Dan for guiding me through the onboarding process! His patience and clear explanations made learning the ins and outs of the platform a breeze.

- May, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Very fast response from Robby. I was up and running in no time. Thank you

- May, 2024
Nick H. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Nick H. Customers that worked with me said:
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Nick is the man! His is always super helpful and resolves the issue.

- January, 2024
Michelle L. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Michelle L. Customers that worked with me said:
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Excellent communication throughout the ticket and super speedy on the build. Thank you!

- April, 2024
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me have said:
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This is an elite support team put together by some of the best in the business. Kudos to the CXT support group!

- Aprily, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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The software is awesome and the customer service is excellent! Keep up the great work!!

- February, 2024
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Loved the communication.

- February, 2024
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Fast and professional response, easy to complete with instructions given.

- January, 2024
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Always amazing

- February, 2024
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Steve was very helpful to me. He answered my question and I learned a lot about it.

- January, 2024
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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I was very happy with Robby's understanding of my question. I have been using CXT for 9 weeks and he mastered me through the answer. Robby was also very kind and patient. Thank you!

- September, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Christopher responded very quickly to my reported issues, and communicated very well throughout.

- August, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Excellent customer service! Problem resolved quickly by Robby.

- August, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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He was awesome and immediate when the system was for all intents DOWN. It was 4:30 am EST so I guess I probably woke him up. But he was quick to sound the alarm and we were back up within 30 minutes.

- June, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Fast and comprehensive help. I really appreciate that my ticket was followed up on even though the initial issue was resolved. Feels like a step above. Really appreciate Robby's help.

- May, 2023
Haylee S. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Haylee S. Customers that worked with me have said:
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Haylee was knowledgeable and she responded promptly. 5 stars for her.

- May, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me said:
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Great to have a support tech actually put in some effort to address the customer issue vs. just writing up a ticket. Thanks for the effort and working through the issue to come to a resolution.

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Thanks for getting me back on track, and how to prevent another call for this same issue.

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Appreciate the phone call to walk me through it followed by an email with step by step screenshots. Excellent work!

- May, 2023
Steve K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Steve K. Customers that worked with me have said:
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Super knowledgeable and quick to reply. I'm very happy with my service.

- May, 2023
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Thanks Robby, you're awesome in helping us out!

- June, 2023
Ben K. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Ben K. Customers that worked with me have said:
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Very quick help with the minor issue I was having getting a new computer set up.

- June, 2023
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Like all the trouble calls Chris is involved in, this trouble call went excellent. Specifically, he contacted us promptly, well before the time constraint CXT places on itself. He then followed up by asking for any extra input, then provided a solution, which worked.
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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The help here was fantastic. Response time was second to none. What a fantastic team CXT has working!!
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that worked with me have said:
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Great communication!! Fast and friendly, great follow up!
Robby T. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Robby T. Customers that work with me have said
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Absolutely outstanding service!!Thanks a million John!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Thank you Chris! Great work as always!!! 5 Stars!
Chris D. <i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i><i class="fas fa-star"></i>
Chris D. Customers that worked with me have said:
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Chris is so fast and so good. CFI really appreciates him on the team!
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Frequently Asked Questions

One key component of the CXT Software solution is the Client Portal, a web-based portal that is a simple one-stop gateway for your clients to track shipments, verify critical proof of delivery, and view reports conveniently from anywhere online.

The portal can be customized to match your organization’s look and feel. Feature your logo, customize messages to display upon login, and more, giving it that truly personal and professional touch.

When enabled, our driver tracking feature gives healthcare facilities or patients the ability to see exactly where shipments are in real time. Custom notifications can be set up to keep them informed each step of the way, allowing effortless communication, ensuring peace of mind, and building trust with medical professionals and patients.

Our mobile courier app is designed for ease of use with a friendly user interface. Drivers can be up and running in 5 minutes, equipped with the tools they need to focus on completing their pickups and deliveries efficiently and effectively, including itineraries, package scanning functionality, and medication shipment documentation all organized for a hassle-free experience.

Built for high volume scanning, our Driver App is equipped with granular levels of barcode and scanning capabilities to handle everything from large, palletized shipments down to single vial shipments. With the ability to work with Bluetooth scanners and Android-powered ruggedized scanning devices, your team can manage those large volumes.

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