A Logistics Management Podcast Featuring CXT Software CEO Andy Tryba
November 13, 2025
Courier and logistics providers face increasing pressure to deliver faster, smarter, and more efficiently — all while navigating rising customer expectations and complex operational challenges. As automation and AI reshape the industry, leaders are exploring how technology can help them scale without losing the human expertise that keeps logistics running.
To dig into this evolving world, Logistics Management invited Andy Tryba, CEO of CXT Software, to join their latest podcast episode: “The Future of Last-Mile Logistics: Balancing Automation, Efficiency, and Human Expertise.”
This conversation explores what the next era of logistics technology looks like — and how organizations of all sizes can harness automation to improve efficiency, empower their teams, and future-proof their operations.
Where Couriers Stand on Their Automation Journey
Andy shares insights into how logistics providers are currently leveraging automation, the biggest roadblocks they encounter, and why many still struggle to gain real-time visibility and operational control.
How Technology Enhances, Not Replaces, Human Expertise
Rather than removing the human element, intelligent logistics software strengthens it. Andy discusses how dispatchers, drivers, and operations leaders are seeing greater productivity and accuracy thanks to smarter tools and data-driven decision-making.
Scaling to Meet Modern Delivery Expectations
Same-day and on-demand delivery are now the norm. Andy highlights the strategies and technologies that enable logistics providers to scale efficiently while maintaining service quality.
The Innovations Shaping the Road Ahead
From AI-driven optimization to improved customer communication and predictive analytics, this episode covers the key trends defining the logistics industry’s next evolution.
A Look at the Uniting of CXT Software + e-Courier
The conversation closes with an inside look at the recent announcement of CXT Software and e-Courier, forming the largest TMS platform serving couriers and shippers. Andy explains how this partnership accelerates innovation and expands capabilities for customers across the logistics landscape.
Technology is transforming last-mile logistics faster than ever before — but successful modernization requires more than new features or workflows. It demands a balanced approach that blends automation, operational expertise, and customer-first strategy.
This discussion offers valuable perspective for:
If you’re exploring how to modernize your logistics operations or evaluating a new logistics management system, this episode provides clarity and direction from one of the industry’s leading voices.
Ready to boost efficiency, cut costs, and simplify your day-to-day?
Pick a time that works for you, and let’s chat about your business goals.
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