Last Modified: April 28, 2025
PLEASE READ THIS ACCEPTABLE USE POLICY IN DETAIL.
CONNEXION TECHNOLOGY, LLC (“CXT” “we” “us” or “our”) offers an on-demand logistics management software solution (“Service”) for use by drivers and other users (“you” or “your”) to facilitate your shipping needs. The Service is made available to you through CXT’s online, web-based portal located at www.cxtsoftware.com (the “Site”), and CXT’s operations and driver applications, which are available for download on Google Play, in the Apple App Store and on the Site (collectively, the “Applications”). The Service, the Site, and the Applications are collectively referred to in this Acceptable Use Policy (“AUP”) as the “System”. You may only access and use the System if you are authorized to do so by your employer. You may use the System for legitimate business purposes only, and within the scope of your employment.
If you wish to use the System, this AUP applies to you. By accessing and using the System, you agree to abide by these terms at all times. You may not assist or engage others in a way that would violate this AUP. You represent and warrant that you have the requisite authority to be bound by this AUP and if you do not agree to these terms, you may not use or access the System or any part thereof. We will enforce and ensure compliance with this AUP by using methods we consider to be appropriate, including but not limited to complaint and email failure monitoring. We may also suspend or terminate your use of the System at any time if we suspect that you have violated this AUP.
This AUP may be subject to change from time to time, and you are bound by the terms in effect at the time you access the System. If there is a material change to these terms, we will notify you by posting an updated effective date at the top of this page, or we will communicate changes through the notification app in your CXT account or via email, if and as applicable. It is your responsibility to review this AUP regularly.
We grant you a non-exclusive, limited, non-transferable right to access to use the Service through the Site or our Application only, in accordance with this AUP. You may not, directly or indirectly, and you may not permit others to: (i) reverse engineer, decompile, disassemble or otherwise seek to obtain the source code or APIs to the System, or any part thereof; (ii) copy, modify or translate the Service, or create derivative works; (iii) attempt to gain unauthorized access to the Service or access the Service using another person’s information; (iv) remove or obscure any identification, proprietary, copyright or other such notice contained in the System; (v) use the Service for timesharing or service bureau purposes or otherwise for the benefit of a third party; or (vi) use and/or access the System in order to build a competitive product or service. These restrictions apply regardless of your intent and whether or not you act intentionally or unintentionally.
You agree that any information that you submit through the Service, including your name, contact information, email, and screen name (“User Information”), or anything you share through the email and messaging functions, or otherwise through the Service (“Content”), will be true and accurate. You recognize that any Content you submit through the Services will be viewed by others. You take full responsibility for any and all consequences resulting from the Content you submit, including any injury or loss of any kind suffered by a third party. We reserve the right to monitor, and at any time to flag or remove any Content, including your screen name, or any other information you submit that we deem in our sole discretion to be out of compliance with our AUP or that we may consider to be offensive or otherwise inappropriate.
a.
Content. In addition to the other requirements in this AUP, you may not, directly or indirectly submit Content, or distribute the Content of another, that: (i) is threatening, abusive, harassing, stalking, or defamatory, deceptive, false, misleading, or fraudulent; (ii) invades another’s privacy or otherwise violates another’s legal rights; (iii) contains vulgar, obscene, indecent, or unlawful language or material; (iv) Infringes third party intellectual property right(s) of any kind, including but not limited to posting, uploading, or otherwise distributing software, music, videos, or other material protected by intellectual property, privacy or publicity laws,or downloading such material posted by another person; (v) contains viruses, corrupted files, or any other similar software or programs that may damage the operation of another person’s computer, device, or our System in any way; (vi) falsifies or deletes any trademarks, attribution, legal or proprietary designations, or other material contained in a file that is uploaded; (vii) restricts or inhibits any other user of the Service from use of our Service; (vii) is in violation of any applicable local, state, national or international law or regulation; (viii) encourages, promotes, facilitates or instructs others to engage in illegal activity; (ix) promotes, encourages, or facilitates hate speech, violence, discrimination based on race, color, sexual orientation, marital status, gender or identity expression, parental status, religion or creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, genetic information, citizenship and/or any other characteristic protected by law; or (x) a reasonable person would consider to be objectionable for submission through our Service. Any Content generated by you and submitted through your use of the Service may remain stored by us and may remain publicly visible. We use and maintain your Content in accordance with our privacy policy. We have no obligation to retain any Content after your use of our Service terminates.
b.
Email. If you choose to use the email function of the Service, you must do so appropriately. You may not: (i) use misleading or false names, addresses, email addresses, subject lines; (ii) collect information about others without their consent; (iii) use the Service to send spam, which includes but is not limited to any unsolicited communications in the form of bulk email or one-to-one commercial emails; (iv) email any false, misleading, or fraudulent information; (v) hide or obscure any information in identifying the point of origin of your email or the transmission path; (vi) use a third party’s internet domain name without their consent, or be relayed from or through a third party’s equipment without the third party’s permission. Any communications you send through the Service email must be in compliance with all applicable law, including but not limited to violations of the European General Data Protection Regulation (GDPR), the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), Canada’s Anti-Spam Legislation (CASL), and any other applicable law.
c.
Text. If you choose to use the text and messaging functionality, you are responsible for adhering to any and all policies and guidelines of third-party service providers, as well as guidelines published by the Cellular Telecommunications and Internet Association (CTIA), including the payment of any costs or fees imposed by your carrier for sending or receiving text messages. You are solely responsible for any penalties or fines incurred as a result of your non-compliance with third-party service providers’ policies and guidelines. In addition to the other termination and suspension rights herein, we may suspend or terminate your access to email or texting functionality if we receive multiple, verifiable complaints from your recipients or third-party service providers, or if we receive instruction from a third-party service provider to suspend or terminate your access to the service.
d.
Reporting Suspected Violations. If you know of or suspect a violation of this AUP, you are required to promptly notify us in writing to [email protected]. We investigate any and all reports and respond accordingly in a manner that we in our sole discretion, deem appropriate.
We and our licensors retain all right, title, and interest in and to the Service, Site, and Application, and all related features and functionality, including but not limited to design, copyright, trademark, patent or other intellectual property rights, and any trade secrets embodied therein. We retain all rights not expressly granted to you hereunder. You retain any and all ownership rights in and to your Content. However, by submitting your Content, you expressly grant to us a worldwide, non-exclusive, royalty-free, irrevocable, perpetual, fully transferable, right to use, copy, host, store, display, sublicense, and distribute the Content, as necessary to provide the Service, without compensation to you of any kind.
We reserve the right to suspend or terminate your access to the Service at any time, for any reason, in our sole discretion, including if you (i) breach any provision of this AUP, including if we reasonably suspect that you are doing so, or that you may do so; (ii) don’t respond promptly after we’ve contacted you about a potential suspected violation of this AUP. If we elect to suspend or terminate your access to the System for any reason, you must immediately cease all use of and access to the System, including for the avoidance of doubt, any Applications. We reserve the right, at our sole discretion, to modify, update, suspend or discontinue the Application or any part of the System at any time without notice.
You agree to indemnify, defend, and hold us and our affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to: (i) your use or misuse of the System; (ii) your violation of this AUP; or (iii) your Content, including any claim that it infringes, misappropriates, or otherwise violates the rights of any third party.
The System, including all related features and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Your use of our System is at your sole risk. Further, the System may include access to or incorporate third-party software, services, or content, including open-source components and third-party materials (“Third-Party Materials”). We make no warranties or representations and disclaim all liability related to any such Third-Party Materials, which may be subject to their own terms and conditions. The System may also include features powered by artificial intelligence (“AI”). You understand and acknowledge that AI-generated outputs may be inaccurate, incomplete, or biased, or “hallucinate”, and should not be relied upon as a sole source of truth. We do not guarantee the accuracy or reliability of any AI-generated content, and you are solely responsible for evaluating the results of such outputs for your intended use.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or exemplary damages, including loss of profits, data, goodwill, or business opportunities, arising out of or related to your use of the System, even if advised of the possibility of such damages. In no event shall our total liability to you exceed fifty U.S. dollars (US $50), regardless of the cause of action.
This AUP is governed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. The terms of this AUP are specific to you, and you may not transfer this AUP in whole or in part, to any third party, and any attempted assignment without such consent will be null and void. We may assign the terms of this AUP without restriction. You acknowledge and agree that we are both independent contractors. Nothing in this AUP shall be construed to create a partnership, joint venture, agency, or employment relationship of any kind between us. No waiver of any term or condition shall be deemed waiver of such term, and either of our failure to enforce a right or provision shall not constitute a waiver. If any provision herein is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remainder will remain in full force and effect. You agree to comply with all applicable export control laws and regulations. You may not use, export, or re-export the software or any part of the services in violation of U.S. export laws or regulations, including, without limitation, to any U.S.-embargoed countries or prohibited end users. All notices provided hereunder must be in writing and will be deemed given when sent via email. Notices to us will be sent to [email protected], notices to you shall be sent to the email address associated with your account or otherwise provided by you. The following provisions will survive any termination or expiration of this AUP: Intellectual Property, Disclaimer, Limitation of Liability, Indemnification, and General. These Terms constitute the entire agreement between you and us concerning the subject matter and supersede all prior or contemporaneous communications, whether oral or written.
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.
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