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5 Things Lab Leaders Need to Know About Logistics Management

And How Software Can Save You

Running a successful laboratory hinges on many factors, and robust logistics management is often an unsung hero. From ensuring the right materials arrive on time to keeping track of samples and equipment, efficient logistics keep your lab running smoothly. However, even the most experienced lab leader can face unforeseen challenges.

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Here are five key areas lab leaders need to consider when assessing their logistics management process, along with the potential pitfalls and how logistics management software can be your secret weapon.

CXT Software detailed tracking view with driver tracking for unauthenticated users

Sample Tracking &
Chain of Custody

  • Challenge

    Lost or mishandled samples can derail vital patient testing and entire research projects. Potentially impacting patient care, lost samples also have steep financial implications with the average cost of a lost specimen equaling $548 (Source: Patient Safety Net). Maintaining a clear chain of custody is crucial for data integrity and regulatory compliance.

  • Solution

    Logistics management software goes beyond basic sample tracking, providing a digital chain of custody that documents your samplesโ€™ movement from pickup to the lab and beyond. Advanced scanning functionality, robust proof of delivery (POD), and customized driver workflows ensure that samples are properly scanned and documented at every exchange. This ensures clear documentation for every step, thanks to robust features like barcode scanning and automated data capture.

Proper Sample Handling

  • Challenge

    For medical and research laboratories, maintaining the integrity of lab samples and tissue samples is crucial. Fluctuations in temperature can compromise the stability and viability of these sensitive products.

  • Solution

    Our advanced lab logistics solution helps you take control of lab sample handling. Customizable medical courier workflows enable healthcare providers to specify precise handling instructions, including temperature and time sensitivity, ensuring the preservation of critical shipments.

    Through mobile app-based prompts, medical and delivery personnel can be notified at various stages of the pickup and delivery process to verify proper temperature, be alerted of refrigeration requirements, and be given stringent service and delivery time windows to prevent degradation.

CXT Driver mobile courier driver app input example
CXT Software consumer out-for-delivery notification

Streamlined Shipment Management

  • Challenge

    Manual tracking of shipments can be time-consuming and error-prone. Delays or lost packages can disrupt your patient and research workflow.

  • Solution

    Logistics management software eliminates the headaches of pickups and deliveries. Enjoy real-time tracking of incoming and outgoing shipments, manage shipment documents with ease, and receive automated notifications of delays or potential issues. Seamless integration with major shipping carriers further simplifies the entire process.

Inventory Management

  • Challenge

    Running out of crucial materials at a critical moment can halt specimen analysis and cost valuable time. Conversely, overstocking can tie up lab budgets and valuable storage space.

  • Solution

    Courier and logistics management software can connect with your current tech stack, including warehouse management systems (WMS), to streamline inventory tracking. WMS solutions allow you to set reorder points that prevent stockouts and optimize storage space. In addition, its connectivity between critical business applications streamlines the management of inventory levels, purchase orders, and receiving materials.

Reporting & Data Analysis

  • Challenge

    Without proper data analysis, itโ€™s difficult to identify areas for improvement in your labโ€™s logistics.

  • Solution

    Transform your labโ€™s efficiency with data-driven insights. Logistics management software tracks key metrics like route performance, shipment cost, and courier driver efficiency, allowing you to generate insightful reports. This empowers you to optimize workflows, reduce costs, and make informed decisions โ€“ all backed by concrete data.

The CXT Software Advantage

CXT Software is a comprehensive logistics management solution designed to meet the needs of laboratories. Our user-friendly interface makes it easy for lab personnel of all levels to manage shipments, track samples, and streamline the pickup and delivery process. Additionally, CXT Software offers:

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  • Scalability: Whether you manage a small research lab or a large-scale facility, CXT Software can adapt to your needs.
  • Compliance Support: Our software helps you maintain compliance with relevant regulations by ensuring proper documentation and chain of custody for all your research materials.
  • Security: Our software takes data security seriously, protecting your lab’s sensitive information with robust security features.

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By implementing a logistics management software like CXT Software, lab leaders can overcome the challenges associated with lab logistics and focus on what matters most โ€“ high-quality patient care and groundbreaking research.

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To learn more about how CXT Software can fit in your organization, connect here or schedule a demo.

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