20.0: Dashboards are here! 📈

Visualize your data in graphs, charts, and reports to develop valuable insights about your operations.

X Dispatch Record Labels

  • Tag records inside X Dispatch with a label to group them together for reporting and analysis.
  • Create reports using customized labels on orders, route stops, addresses, customers and more. For example:
    • Quickly find all customers with a “high priority” label
    • Find all orders using an address labeled “priority”

All Attachments Available For Email Notifications |

  • Customers can receive files attached to orders and route stops via email. No more requirements to log into Rapidship to view VPOD and documents attached to the order or route stop.
  • Message formats now include the ability to send signature, VPOD, and attachments zipped together.

Bulk Updates Orders and Route Stops

  • The bulk update feature now works with route stops!
  • Update rate and driver pay at the same time.

Reporting Tool

X Dispatch 20.0.5 (October 2020)

  • A global option under the Internet Options tab called “Contactless Service Options – Rapidship” that allows Rapidship users to provide Contactless Pickup and Contactless Delivery instructions when placing orders. Read more…
  • Improvement made to performance speed when opening orders.
  • Improved index logic for greater CPU database performance.
  • Fixed an issue where users were receiving an error when attempting to save a route stop that required reference fields that were not visible on the form.
  • Fixed an issue where the import plugin was passing along plain text to output XML when there was an import error.
  • Fixed an issue where some users with large data sets would periodically receive a license key timeout error if the daily update took longer than expected.
  • Fixed an issue where searching by ‘Name’ within the Internet Users section was not filtering properly.
  • Fixed an issue where ‘TypeName’ data was not being populated within the Geofencing section.
  • Fixed an issue with viewing internet user and address records within the embedded web pages when large datasets were present.
Rapidship
  • Fixed an issue where the Validate and Cancel buttons on the Edit Address page was hidden behind the bottom browser navigation bar when viewing on a mobile device.
  • An unexpected error is thrown when adding a label to a new contract stop.
    Workaround: Saving and close the new contract stop, then reopen it.
  • X Stream definition types that have values in the Key dropdown are throwing errors.
    Workaround: Click through the errors received and the new definition will be saved.
  • Cannot save new Stop Type.
    Workaround 1: Go to Legacy > Stop Types. Make any change and try to navigate away or click the refresh button and you will be prompted to save.
    Workaround 2: Go to Legacy > Status Codes first then got to Legacy > Stop Types and the save button will be enabled.
  • Identical values in Display Caption 1 and 2 in the References tab of a Customer record causes error when exporting a report in Rapidship.
    Workaround: Change one of the Display Caption values so that they are not identical.
  • Order creation fails because Legacy “Sale taxes” have an empty “item sale tax”.
    Workaround: Go to Maintenance > Sales Tax and select a Sales Tax Item value on any record that doesn’t have one.
  • Error when attempting to create a new customer when the default customer record template (CUST ID 0) does not have a surcharge rate chart value set.
    Workaround: Add any surcharge rate chart value to the default customer template. If the you do not want to use surcharge rate charts, you can set the value to any non-rate chart ID value. If there isn’t a surcharge rate chart with that value, no surcharge will be assessed.
  • Alternate Lookup in basic find is causing an error in X Dispatch.
    Workaround: Perform the Basic Find search by the customer name or customer ID instead of the alternate lookup.
  • When editing a required driver input in X Dispatch, the value will change from NULL to 0, appearing as though the field already has an entry and will not display to the driver.
    Workaround: Delete the required driver input and create a new one.
  • Unable to save RDI prompts that contain an apostrophe in the label
    Workaround: Apostrophes are currently not supported within required driver input labels. Users can save the record by removing the apostrophe from the label.
  • Find export is trying to save as .CS file instead of .CSV file.
    Workaround: Manually rename file extension before saving.
  • Application crashes when the Apply Base Rate Only check box is highlighted and a key is pressed on the customer form.
  • Cannot Save PDFs in XDW for XD because there is there is an invalid character in the file name.
    Workaround: Remove the forward slash (/) from the filename before saving the PDF.
  • Exporting of an image from Maintenance > Images fails when the description contains a carriage return.
    Workaround: Remove the carriage return from the image description.
  • An error occurs whenever an X Dispatch user tries to email settlements to drivers that do not have an associated email address and/or settlement message format within their human resources record.
    Workaround: Update the driver’s human resource record with an email address and/or settlement message format.
  • Rapidship throws an error when loading.
    Workaround: The browser’s “service workers” need to be unregistered.  Read more…
  • Error “Either BOF or EOF is True…” received when going to Order page on X Internet if there is a default address indicated for the inet user, but no addresses present in the inet address book.
    Workaround: Add an address to the internet user’s address book. The issue only occurs in X Internet when there is a default, but no address book entries.
  • Lat/Lon values are not being copied over for cloning of Inet User Address books.
    Workaround: Run an Internet User Address Points bulk address update. This will run all the internet addresses through the validation process and assign Lat/Lon values.
  • X Dispatch throws an error when trying to save changes to mileage charge after using the Mileage wizard.
    Workaround: Use the Mile Chart Wizard to redo the calculations automatically. The issue only occurs when you manually change the auto-calculated data on the Advanced button.
  • An error is thrown when trying to update passwords through Tools when the required password field is empty on the Internet User Profile
    Workaround: Save passwords into the Internet User Profile.
  • Subscription based reports fail to export and generate an email when certain field types like TimeStamp are included.
    Workaround: Do not include the TimeStamp field; as it is not supported.
  • X Dispatch Monitor – Help – View Manual results in a Run-Time error ’13’ Type mismatch.

X Dispatch 20.0.4 (August 2020)

  • Advanced reports for parcel items: CXT – Route Stop Delivery Parcel Item Over/Short Counts by Route, CXT- On Demand Parcel Items Over/Short Counts by Customer, and CXT- Routed Parcel Items Over/Short Counts by Customer.
  • Ability to view aggregation data within the new interactive charts, reports, and KPIs on the Dashboard.
  • Added additional logic to have the Find’s Bulk Rate Update and Bulk Stop Time Adjustment functionality include any records that were recently updated through the result set without having to re-execute the Find.
  • Fixed an issue where the credit card option radio buttons where being displayed on the internet user form after the Global Option was set to disable.
  • Added help text to the Dashboard widget’s aggregation type and field to better explain it’s functionality.
  • Added a new light green status color onto the dispatch board to indicate when the driver has marked themselves “At Origin” or “At Destination”, so it is more clear to dispatchers that the driver has arrived at the pickup or delivery location.
  • Moved the “Approved” checkbox within the Internet User Profile from the Options tab to the General tab to allow for better visibility of the permission.
  • Improved the import portion of the Conversion Wizard by using the exact column headers to match imported fields with their database field.
Nextstop
  • Improved the performance of Receive and Route Stop-centric data retrieval for Nextstop 3.
  • Improved SP performance to retrieve active work orders, so Nextstop 3 initializes and refreshes much faster.
  • Decreased database calls to allow for better performance in Nextstop 2.
Rapidship
  • Improved new orders by automatically selecting the associated customer record’s “Default Order Type” if the default order type is valid for the pickup and delivery zones.
  • Improved the parcel list display in Rapidship to use pagination to allow for a cleaner display when large amounts of parcel data is present.
  • Added additional support for the Auto Print Shipping Label field within the Rapidship User Profile to allow for the end-user to turn the feature on and off.
  • Fixed an issue where an error was being displayed due to the “Print Individual Piece Labels” option being allowed for shipping labels that did not support the layout.
  • Fixed an issue where some Estimated Delivery Commission Reports were not including all necessary data for display.
  • Fixed an issue where the service type and parcel type permissions were erroneously required when creating a new internet user.
  • Fixed an issue where calls to the IngestPlugin could return an error stating that import didn’t succeed even though the data was processed successfully.
  • Fixed an issue where long CSR reminder text was being cut off by adding in hover text on the field to display the entire message.
  • Fixed an issue where tabbing was out of order for Reference 1 and 2 fields on the Stop form.
  • Fixed an issue where some customers were seeing a response delay when adding items to the on demand order’s Charges tab.
  • Fixed an issue where an error was being thrown in Find (Beta) if a label-specific search was performed without having edit label permissions enabled.
  • Fixed an issue within Internet Users when making a change to the address book radio selection was not enabling the save button.
  • Fixed an issue where the dashboard’s widget results pop-up header was displaying an incorrect statistic value.
  • Fixed an issue where exports from the Find (Beta) were not saving results to the local system when Cloud Download was enabled within the Cloud Client.
  • Fixed an issue where an error was received when trying to delete an internet user profile that had order templates associated with the user id.
  • Fixed an issue where the help page was not displaying related KB articles when users pressed the F1 key.
  • Fixed an issue where customer-specific information was not updating on the order form when the customer ID was manually changed on returns.
  • Fixed an issue where certain message formats that used unassigned and assigned driver data were throwing errors and not successfully sending emails as intended.
  • Added email validation to the customer record’s Contacts tab to ensure only valid emails are being added.
  • Fixed an issue where a removed deprecated field was causing an issue with certain integrations.
  • Fixed an issue where the order form was not always fully closing out when choosing “Save and Close”.
  • Fixed a temporary issue where the weight and piece rate chart’s “Weight/Piece Break Use” containers were being visually greyed out whenever the “Revert to distance” setting was disabled.
Nextstop
  • Fixed an issue where some route stop updates in Nextstop 2 can fail if the driver does not have permission to deactivate route stops in their associated mobile option set.
  • Improvement made to make the StopScanSequence value null when creating an overage parcel in Nextstop 2.
  • Increased performance for syncing procedures.
  • Fixed an issue where drivers were not receiving messages if the message’s Body or Reply To fields were empty.
Rapidship
  • Fixed an issue where tracking multiple orders by order ID was only returning the first order listed within the search results.
X Stream
  • Fixed an issue where some plugins started reporting the following error: “The ConnectionString property has not been initialized.”
  • An unexpected error is thrown when adding a label to a new contract stop.
    Workaround: Saving and close the new contract stop, then reopen it.
  • X Stream definition types that have values in the Key dropdown are throwing errors.
    Workaround: Click through the errors received and the new definition will be saved.
  • Cannot save new Stop Type.
    Workaround 1: Go to Legacy > Stop Types. Make any change and try to navigate away or click the refresh button and you will be prompted to save.
    Workaround 2: Go to Legacy > Status Codes first then got to Legacy > Stop Types and the save button will be enabled.
  • Identical values in Display Caption 1 and 2 in the References tab of a Customer record causes error when exporting a report in Rapidship.
    Workaround: Change one of the Display Caption values so that they are not identical.
  • Order creation fails because Legacy “Sale taxes” have an empty “item sale tax”.
    Workaround: Go to Maintenance > Sales Tax and select a Sales Tax Item value on any record that doesn’t have one.
  • Error when attempting to create a new customer when the default customer record template (CUST ID 0) does not have a surcharge rate chart value set.
    Workaround: Add any surcharge rate chart value to the default customer template. If the you do not want to use surcharge rate charts, you can set the value to any non-rate chart ID value. If there isn’t a surcharge rate chart with that value, no surcharge will be assessed.
  • Alternate Lookup in basic find is causing an error in X Dispatch.
    Workaround: Perform the Basic Find search by the customer name or customer ID instead of the alternate lookup.
  • When editing a required driver input in X Dispatch, the value will change from NULL to 0, appearing as though the field already has an entry and will not display to the driver.
    Workaround: Delete the required driver input and create a new one.
  • Unable to save RDI prompts that contain an apostrophe in the label
    Workaround: Apostrophes are currently not supported within required driver input labels. Users can save the record by removing the apostrophe from the label.
  • Find export is trying to save as .CS file instead of .CSV file.
    Workaround: Manually rename file extension before saving.
  • Application crashes when the Apply Base Rate Only check box is highlighted and a key is pressed on the customer form.
  • Cannot Save PDFs in XDW for XD because there is there is an invalid character in the file name.
    Workaround: Remove the forward slash (/) from the filename before saving the PDF.
  • Exporting of an image from Maintenance > Images fails when the description contains a carriage return.
    Workaround: Remove the carriage return from the image description.
  • An error occurs whenever an X Dispatch user tries to email settlements to drivers that do not have an associated email address and/or settlement message format within their human resources record.
    Workaround: Update the driver’s human resource record with an email address and/or settlement message format.
  • Rapidship throws an error when loading.
    Workaround: The browser’s “service workers” need to be unregistered.  Read more…
  • Error “Either BOF or EOF is True…” received when going to Order page on X Internet if there is a default address indicated for the inet user, but no addresses present in the inet address book.
    Workaround: Add an address to the internet user’s address book. The issue only occurs in X Internet when there is a default, but no address book entries.
  • Lat/Lon values are not being copied over for cloning of Inet User Address books.
    Workaround: Run an Internet User Address Points bulk address update. This will run all the internet addresses through the validation process and assign Lat/Lon values.
  • X Dispatch throws an error when trying to save changes to mileage charge after using the Mileage wizard.
    Workaround: Use the Mile Chart Wizard to redo the calculations automatically. The issue only occurs when you manually change the auto-calculated data on the Advanced button.
  • An error is thrown when trying to update passwords through Tools when the required password field is empty on the Internet User Profile
    Workaround: Save passwords into the Internet User Profile.
  • Subscription based reports fail to export and generate an email when certain field types like TimeStamp are included.
    Workaround: Do not include the TimeStamp field; as it is not supported.
  • X Dispatch Monitor – Help – View Manual results in a Run-Time error ’13’ Type mismatch.

X Dispatch 20.0.2 (June 2020)

  • Interactive charts, reports, and KPI widgets on the Dashboard to display saved basic find queries as pie charts, column charts, filter results, and filter counts.
  • Permission-based functionality to allow users to tag addresses, orders, route stops, contract stops, customers, drivers, and human resource records with labels that can be searched within the Find feature and reported on. Labels can be created and maintained through each of the listed pages and the Labels page in the Maintenance section once the users have the new Labels permission enabled. Read more…
  • Beta version of the Find within our web-based platform located within the Toolbar under the name “Find (BETA)”. Read more…
  • Ability to set up email subscriptions for Basic Finds. Read more…
  • Changed the “Bulk Order Update” button within the Find to “Bulk Rate Update” to show it now includes the ability to bulk update route stop ratings. Users are now also able to update driver pay at the same time they are updating the order or route stop rates.
  • Created two new dynamic fields for the message formats called VPOD and Attachments that allow users to include these files within their order and route stop status update emails as zip files. Read more…
  • Implement route stops permissions through the web service to allow carriers better control over who can view, add, activate/deactivate, delete, and edit route stops as an API user.
  • New functionality within route sort rules that allow users to set which order times their sort rules will be based on. Users will be able to select Pickup From, Pickup To, Deliver From, or Deliver To.
  • New checkbox option for scheduled and distribution order types called “Pickup Within”, so carriers can set a specific amount of time allowed for the order to be picked up within.
  • Improvement to streamline on premise installation of X Dispatch, so it no longer requires separate versions for servers and workstations.
  • New checkbox setting option for internet users called “View Track Order” that can be disabled to restrict Rapidship users from viewing any tracking data for on demand orders. Read more…
  • New customer record field called “Default Image File Conversion” that allows users to set a default file type for attachments and visual proof of delivery, so images being sent to the customer via the message formats or accessed through Rapidship’s tracking pages, will automatically convert to the desired selection. Read more…
  • New permissions within route stops called “Edit Item Quantities”, so carriers can have more control over what X Dispatch users can update the items on a route stop. Read more…
  • Upgraded the Customer Sources, Customer Types, Internet Users, Sales Tax, and Stop Types section to the new web version of X Dispatch. The original page is also available within the new Legacy section located in the left navigation menu.
    Added the ability to clone contract stops through the right-click menu within the Route Planning, Scheduled Contract, and Edit Contract pages.
  • Added ‘Permissions” option to Audit Options to allow users to turn on the audit trail button within the Permissions section. Read more…
  • Improved functionality with the Primary Mobile Format field on the driver record, so that it no longer has to match the Driver ID of the driver to receive message alerts within the mobile application.
  • Added the ability for accessorial items to be imported from an ASN via XASN to allow for additional rating to route stops.
  • Critical date enforcement for license and insurance dates on the vehicle record.
  • Vehicle record user definable field functionality within the Global Options’ Dispatch tab. Read more…
  • Removed a deprecated tblCustomer field called “SurchargeRateChart” to reduce any confusion with the new tblCustomerSurchargeCharts that are currently being used due to the introduction of multiple surcharge chart functionality.
Nextstop
  • Ability to set a return stop when chaining parcels in Nextstop 3.
Rapidship
  • New setting within Global Options’ Internet Options tab called “Allow Parcel Entry – Rapidship” that, when disabled, will hide all parcel data fields in Rapidship.
  • Updated library for better drop-down menu functionality.
X Internet
  • Improvement made to always show Display origin and destination comments/remarks on an X Internet order in X Dispatch, even if there are carriage returns at the beginning of the text.
  • Created a new basic find called “CXT – Today’s Orders for KPI Default” that is used to display a KPI Pie Chart example on the Dashboard to demonstrate the new functionality created for each individual X Dispatch user. The default KPI chart can be edited or removed by each user, but the basic find will be permanently added to the database.
  • Added additional result set column descriptions and names to the new Find (BETA) functionality, to allow for a more thorough and user-friendly data display.
  • Ability to quickly add saved queries to a “Favorites” group in the Find (BETA) to allow for easier access to frequently used queries.
  • Improved system performance by adjusting the driver permissions related to accessing an order or route stop.
  • Reduced database load and CPU usage.
  • Added the “Outside Geofence” status code to the default database, so users are no longer required to do manual status code entry before setting their parameters within the Geofencing section.
  • Enforce the customer record’s References and Billing Group settings on the Route Stop, Contracts, and Contract Stop forms.
  • Improved dispatch board performance by restricting orders that are over 60 days in the past from the current date.
  • Display localized time for order and route stop status code displays.
  • Enable more error logging capabilities in order to troubleshoot reported issues more efficiently.
  • More detail to error pop ups when attempting to take action that requires a permission.
  • Improved weight and piece break rating functionality to now adhere to the Min/Max/Plus values and allow for more control over rating tables.
  • Added button options to the Dashboard that allows users to display the new web-based pages in either Light or Dark Mode.
  • Extended the “Allow Surcharge Override” permission functionality to now apply to surcharges that are manually added to an order, so users can have the same functionality as they do for auto-generated surcharges.
  • Added new customer-level status events called “Route Stop – Parcel Exception
  • Added” and “Order – Parcel Exception Added” that can be used to trigger message format updates to customers when parcel exceptions (status codes) are added to parcels.
  • Updated the rate chart’s Mile Revert Wizard form icons, label, and mileage value displays in the grid to more accurately explain the functionality and allow for better user experience.
  • Added local timezone columns to the basic and advanced Find’s result sets.
  • New functionality within the audit trail of orders and route stops to display all status code changes and new status code additions.
  • Fixed an issue with email address validation in X Dispatch.
  • Processing time for settlement cancellation when the settlements have large amounts of routed pay data.
  • Improved error message display for issues occurring with the mail manager to better explain the problem.
  • Increased performance for settlement creation processing.
  • Removed outdated MapQuest functionality from the left and right-click internet mapping options within the Global Options’ Order tab since it is no longer supported.
  • New routed completion type called “Tracked By Last Stop” that will now be displayed when route stops are completed using the Track First and Last Stops Only feature.
  • Added default maximum values to deduction percentage types to better explain functionality for the field.
  • Added in “Received at Dock” and “Airbill” to the Basic Find’s “Order By” options when searching drivers.
  • Removed deprecated link to “Problem Step Recorder” in the Action menu.
  • New link on Base Rate Chart’s Use Chart that allows users to quickly open and view the associated “Use another chart adjusted by” rate charts.
  • Removed the “Find Flights” button on the X Dispatch Order form’s Flights tab and the Pathfinder XML tab within Global Options because Pathfinder XML has been deprecated and is no longer supported by the provider, Cirium.
  • Invoice Center’s export option for Peachtree to now display as Peachtree/Sage50 to reflect the new business name after Peachtree was purchased.
  • Updated tooltip on the order types “Ignore time windows when using web service” field to better explain it’s intended functionality.
  • Enabled the Pieces and Weight Break Use radio buttons when the “Treat zones as distance range” is selected.
  • Visually disabled the accessorial fields and drop down menus within the route stop Rates section when the X Dispatch user’s “Edit Item Quantities” permission is disabled to better show what is not allowed.
  • Removed Google Cloud Print functionality from the X Dispatch suite application due to Google no longer supporting the cloud-based printing solution.
  • Updated the standard 4×6 shipping label to have more overflow room for longer delivery names.
  • Improved route manifests to persist the late flag after a stop completion, so individual late stops are continually shown on the manifest form, and customers can easily tell which stops caused the route to be marked as late.
Nextstop
  • Fixed an issue seen within Nextstop 3 where orders were not being removed from the originally assigned driver when the job was dispatched out to a secondary driver.
  • Enforce attachment size restrictions in Nextstop 3 when using the “Files” section to upload, so that the attachment size doesn’t exceed the max allowed.
  • Added POD Comments field on Route Stop form, so any comments that the driver enters will now display in X Dispatch.
Rapidship
  • Added the ability to print or email individual shipping labels for each piece within an order.
  • Removed the “Order Review” button from the Place Order page due to the new floating order review modal that is displayed throughout the order process.
  • Ability to search recently created orders on the Place Order page.
  • Additional data added to the Track Order Details card to display the “Pickup Ready” and “Deliver By” fields.
  • Restriction added to the authenticated and unauthenticated Track Order page, removing the ability for users to enter asterisk (*), percent (%), and underscore (_) symbols.
  • Ability to drag and drop file attachments.
  • Improved authorization functionality to force a log out for any user whose associated customer record’s account status is changed to “Inactive”, “Credit Hold”, or “Blacklisted” during an active login.
X Stream
  • Created functionality for the “Allow Rating Override” setting on the internet user profile for orders/stops being placed via the web service for X Import.
X Tracking
  • Improved logic to allow X Tracking to start even when server memory drops below 5%.
  • Fixed an issue where CXTWebService was throwing a 413 error when called with a large payload.
  • Fixed issue where customer adjustments were being applied to driver pay when there was a driver pay override in place.
  • Improved the default times for dates used within the Find, so “Greater Than and “Less Than or Equal” operators will use 23:59:59 and “Less Than” and “Greater Than or Equal” operators will use 00:00:00 for a more logical result set display.
  • Fixed issue where the save button was not enabled on new Stop Type records.
  • Fixed a temporary issue where the Drivers License field on the Dates tab of a human resource record was being auto-unchecked if the Insurance field was unchecked.
  • Improved page performance and speed for all web-based pages in X Dispatch.
  • Fixed an issue where the mobile user search functionality wasn’t locating records by Driver ID.
  • Fixed an issue with validating international addresses.
  • Fixed an issue on the dispatch board where the color indicators for Driver, Pickup, and Delivery were turning yellow when marking the order status with “At Pickup” or “At Destination”.
  • Fixed an issue where an error was thrown when making manual changes to the Mile Chart Wizard calculation through the Advanced button.
  • Completed Required Driver Input times will now be displayed with the associated time zone information.
  • Fixed an issue with performance when loading the dispatch board unrelated to SQL performance.
  • Fixed an issue where “No Rollover” order types could roll over to the next day under some conditions where the “Due Time To” was outside of the hours of operation.
  • Fixed an issue within the parcel page display that showed parcel item IDs instead of the parcel item descriptions.
  • Fixed an issue where adding orders to a flight manifest wasn’t reflecting the correct user in the audit trail.
  • Fixed an issue where the permission to delete parcels on route stops was also requiring permission to delete contract route stops.
  • Fixed an issue where the email status updates were sent out even when the email request was canceled.
  • Fixed an issue where an error was being thrown when attempting to save parcel items on orders and route stops before saving the parcel.
  • Fixed an issue where the grid in the Fleet Assignments tab of the order type form wasn’t retaining formatting.
  • Fixed an issue where orders could be placed as a round trip despite mileage restriction on the order type.
  • Fixed an issue where an incorrect Booked Amount was being assigned when route stop base rates were adjusted when stops were consolidated.
  • Fixed an issue where the billing group wasn’t being cloned to the new order in X Dispatch.
  • Fixed an issue where emails using an apostrophe weren’t being accepted in X Dispatch.
  • Fixed an issue where the contract amount for stops using stop rate multiplier were displaying small differences on invoices due to rounding functionality.
  • Fixed an issue where some drivers were unable to be ranked on the Dispatch Board.
  • Fixed an issue where customer records were not saving properly when using a customer type with an ID value larger than 33,000.
  • Fixed an issue in the Images section, where image descriptions that have a carriage return added at the end were failing to export as intended.
  • Fixed an issue where route chaining was not always being adhered to when a user would drag multiple stops onto a route from the dispatch board.
  • Fixed an issue where the order/stop search box was taking multiple clicks to allow typing.
  • Fixed an issue where route stops that were created from route sort rules were using the “Pickup To” time for the delivery route stop’s Max time instead of the “Deliver To” time.
  • Fixed an issue with Canadian time zone date header displays.
  • Removed the Mobile Option Sets link within the X Dispatch Toolbar since that version is no longer supported and the new version is available through the
  • Maintenance navigation menu.
  • Fixed an issue where a forward slash (/) was being added to the filename when trying to save PDF files on web pages within X Dispatch causing an invalid field name error.
  • Fixed an issue where some driver message formats caused an error message to be thrown.
  • Fixed an issue where the application could crash when the “Apply Base Rate Only” checkbox was highlighted and a key was pressed on the customer form.
  • Fixed an issue where creating a new internet user with an already existing user ID was overwriting the existing user instead of displaying an alert that the user id was already taken.
  • Fixed an issue where apostrophes within a required driver input label were causing an error when attempting to save the record.
  • Fixed an issue where the print shipping label button wasn’t disabled until after the contract stop was initially saved causing incomplete labels to display.
  • Fixed an issue where downloading an advanced find with an associated report format was causing an error.
  • Fixed an issue where X Dispatch users were able to copy X Internet Order Information custom procedures to restricted ID values.
Nextstop
  • Fixed an issue where syncing in Nexstop 3 could fail if there were route stops or contract stops with invalid address validation values.
  • Fixed an issue where full syncs in Nextstop 3 were not updating the driver’s “LastMobileReport” time on the dispatch board.
  • Fixed an issue where canceled orders were not automatically being removed from the stops list in Nextstop 3 when the driver did not have any other active orders assigned to them.
  • Fixed an issue in Nextstop 3 where the notification for orders that use route sort rules was being sent with the route stop ID and not order ID.
  • Fixed an issue where inactive parcel items were still being displayed within Nextstop 3.
  • Fixed an issue where status codes were not being updated on the original order when added in Nextstop on the route stop that was created by Route Sort Rules.
  • Fixed an issue where duplicate work orders were being shown in Nextstop when an order has a route sort rule for both pickup and delivery locations.
Rapidship
  • Fixed an issue where there was an edge-case minute discrepancy between Rapidship and X Dispatch rating under specific workflows that have multiple surcharge charts.
  • Fixed an issue where orders in Rapidship would fail to be auto-dispatched when the edit order permission was disallowed.
  • Fixed a temporary issue where order addresses and comments were not displaying properly within the Track Order’s “View Details” modal.
  • Fixed an issue where manually validated addresses repeatedly prompted validation.
  • Fixed an issue where Rapidship user’s template names could not be reused when switching between allowed customer accounts.
  • Fixed an issue where both the Delivery Time From and To values were being hidden when the “Show Deliver By Time” was disabled.
  • Fixed an issue where the Place Order page was attempting to load default addresses when the internet user did not have address book access.
  • Fixed an issue where users were not able to save a template from the post order options page when the “Hide Deliver By” time setting was enabled within the X Dispatch internet user record.
  • Fixed an issue where new orders created from a template with a specific “Ready Later” date and time were not resetting to “Ready Now” on the new order.
  • Fixed an issue where the Track Order page’s result set was returning route stops posted the day after the specified cut off date.
  • Fixed an issue where some driver photos were not being displayed within the Track Order page based on specific workflow settings.
  • Fixed an issue where imported route stops with a stop type of “NULL” are not showing within Route Tracking.
  • Fixed an issue where route stops without a stop type weren’t showing on the Route Tracking page.
  • Fixed an issue where an error message was being displayed to users when navigating away from Invoices.
  • Fixed an issue where the “Allow Viewing of Manifests” permission being disabled on the driver record prevented the driver’s access to view settlements in the Rapidship driver portal.
  • Fixed an issue with attachment punch-through URL links that include login credentials used within message formats for customers that have been ported over to Azure.
X Stream
  • Fixed an issue where X Stream was restarting even if there wasn’t a verified SQL instance.
  • Improved stability with X Stream processing.
  • Fixed an issue where the re-optimization process in X Stream was throwing avoidable errors.
X Tracking
  • Fixed an issue where not all stops on a route were being displayed properly on the map.
  • Fixed an issue where the session timeout warning was being thrown multiple times.
  • An unexpected error is thrown when adding a label to a new contract stop.
    Workaround: Saving and close the new contract stop, then reopen it.
  • The “Weight/Piece Break Use” container in Weight/Piece rate charts is greyed out whenever the “Revert to Distance Charge” checkbox is disabled.
    Workaround: Enable the “Revert to distance” checkbox on the main rate chart, then come back to the Weight or Piece table and enable the “Apply rate to SureRate”.
  • X Stream definition types that have values in the Key dropdown are throwing errors.
    Workaround: Click through the errors received and the new definition will be saved.
  • Cannot save new Stop Type.
    Workaround 1: Go to Legacy > Stop Types. Make any change and try to navigate away or click the refresh button and you will be prompted to save.
    Workaround 2: Go to Legacy > Status Codes first then got to Legacy > Stop Types and the save button will be enabled.
  • Identical values in Display Caption 1 and 2 in the References tab of a Customer record causes error when exporting a report in Rapidship.
    Workaround: Change one of the Display Caption values so that they are not identical.
  • Order creation fails because Legacy “Sale taxes” have an empty “item sale tax”.
    Workaround: Go to Maintenance > Sales Tax and select a Sales Tax Item value on any record that doesn’t have one.
  • Error when attempting to create a new customer when the default customer record template (CUST ID 0) does not have a surcharge rate chart value set.
    Workaround: Add any surcharge rate chart value to the default customer template. If the you do not want to use surcharge rate charts, you can set the value to any non-rate chart ID value. If there isn’t a surcharge rate chart with that value, no surcharge will be assessed.
  • Alternate Lookup in basic find is causing an error in X Dispatch.
    Workaround: Perform the Basic Find search by the customer name or customer ID instead of the alternate lookup.
  • When editing a required driver input in X Dispatch, the value will change from NULL to 0, appearing as though the field already has an entry and will not display to the driver.
    Workaround: Delete the required driver input and create a new one.
  • Unable to save RDI prompts that contain an apostrophe in the label
    Workaround: Apostrophes are currently not supported within required driver input labels. Users can save the record by removing the apostrophe from the label.
  • Find export is trying to save as .CS file instead of .CSV file.
    Workaround: Manually rename file extension before saving.
  • Application crashes when the Apply Base Rate Only check box is highlighted and a key is pressed on the customer form.
  • Cannot Save PDFs in XDW for XD because there is there is an invalid character in the file name.
    Workaround: Remove the forward slash (/) from the filename before saving the PDF.
  • Exporting of an image from Maintenance > Images fails when the description contains a carriage return.
    Workaround: Remove the carriage return from the image description.
  • An error occurs whenever an X Dispatch user tries to email settlements to drivers that do not have an associated email address and/or settlement message format within their human resources record.
    Workaround: Update the driver’s human resource record with an email address and/or settlement message format.
  • Rapidship throws an error when loading.
    Workaround: The browser’s “service workers” need to be unregistered.  Read more…
  • Error “Either BOF or EOF is True…” received when going to Order page on X Internet if there is a default address indicated for the inet user, but no addresses present in the inet address book.
    Workaround: Add an address to the internet user’s address book. The issue only occurs in X Internet when there is a default, but no address book entries.
  • Lat/Lon values are not being copied over for cloning of Inet User Address books.
    Workaround: Run an Internet User Address Points bulk address update. This will run all the internet addresses through the validation process and assign Lat/Lon values.
  • X Dispatch throws an error when trying to save changes to mileage charge after using the Mileage wizard.
    Workaround: Use the Mile Chart Wizard to redo the calculations automatically. The issue only occurs when you manually change the auto-calculated data on the Advanced button.
  • An error is thrown when trying to update passwords through Tools when the required password field is empty on the Internet User Profile
    Workaround: Save passwords into the Internet User Profile.
  • Subscription based reports fail to export and generate an email when certain field types like TimeStamp are included.
    Workaround: Do not include the TimeStamp field; as it is not supported.
  • X Dispatch Monitor – Help – View Manual results in a Run-Time error ’13’ Type mismatch.

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