Artificial intelligence is easy? Really?
That’s the point! The highly advanced computations and machine learning of automated dispatching are meant to streamline operational efficiency at the click of a button. Easy button engaged.
With the improvements in the 23.5 release, additional layers of granularity are added to the Operations App’s Autonomous Dispatching feature to enhance driver selections ensuring the best fit for your shipment assignments.
Imagine getting ready for a weekend BBQ and throwing a brisket in your Traeger for the first time without doing any research. Even with all its bells and whistles and a fancy app, if you don’t get the settings and timing right, it can be a party letdown. It is only a great “set it and forget it” tool when you have all your settings just right.
When it comes to advanced optimization, understanding your operational dynamics and customizing the parameters is essential to delivering the right results. Service times, capabilities, route reduction – fine-tuned settings deliver the most efficient results.
A new level of consideration is now available for driver recommendations that focuses on order readiness. When Autonomous Dispatch driver recommendation is selected, a shipment is assessed by the A.I. for recommendations by default within 60 minutes of the scheduled order ready time. ⏱️
Now you can take control and adjust that timeframe. As we all know, things don’t always go to schedule and a lot can happen over a 60-minute period in the driver world. You can now opt to set the parameters to 0 minutes in the “Include Orders Ready Within” setting. A value of 0 means the shipment would not be assessed for driver recommendation until the order is ready to be picked up. This allows only the most capable drivers at the given ready time to be considered, not drivers that were calculated to be the most efficient 60 minutes ago and may now be running late or held up at a previous stop.
With all the fish in the sea – or drivers in the city – how does A.I. find the right match? When it comes to finding the right driver, ensuring they have the appropriate vehicle is an important factor to consider. It probably wouldn’t be the best idea to assign a freight shipment to a scooter courier. 🛵
In the automated dispatching Order Types menu, vehicle types can now be restricted from consideration. Operations App users will be able to exclude specific vehicle types from driver recommendations and automated assignment.
In the 23.5 release, status labels on the dispatch board’s Recommended Driver and Autonomous Dispatch columns are simplified for easier identification. The improvement is geared to help Operations App users more clearly track the automation completed in one convenient view.
While the Assisted Dispatch column displays the IDs for recommended drivers identified for a shipment, the Autonomous Dispatch column provides updates as the shipment makes its way through the A.I. workflow from the data sync to dispatching success when automation is enabled.
Autonomous Dispatching is an advanced optimization feature that can be enabled on a per driver monthly basis. The Client Success and Implementation Teams are here to assist you every step of the way with calibrating your settings. Contact Client Success to get signed up today!
Whether you need help with this release or any of our product features, the Support Team is standing by. Visit our service desk or give us a call.
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America.
Explore the power of our solutions for your logistics needs! Schedule a chat at your convenience, and let’s elevate your operations.
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