Status event alerts are an important feature that can be configured to trigger email and SMS notifications automatically during the order fulfillment process. CXT Software has been developing dozens of useful alert types that not only improve client communications, but also internal operations.
Want to let your client know their order is confirmed? There’s an alert for that.
Need to update a client about a change in the order rate? There is an alert for that too.
From “Picked Up” to “Out for Delivery,” notifications can be a powerful tool for your business throughout the shipment lifecycle.
Two new status event alerts introduced with the 22.7 release include “Order – Parcel Overage Scan” and “Route Stop – Parcel Overage Scan.” This alert will send notifications when an overage scan occurs informing the client of the excess parcel.
Click here for a full list of status event alerts.
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